New product development process design for small and medium enterprises: A systematic literature review from the perspective of open innovation

Muhammad Iqbal, Amalia Suzianti

Research output: Contribution to journalReview articlepeer-review

Abstract

New product development (NPD) is essential for large, as well as small and medium, enterprises (SMEs). Despite its importance for the economy, challenges remain in the NPD in SMEs. Product success is related with the NPD process, so it is important for SMEs to be able to design their NPD process. This paper aims to identify SME’s NPD research topics, the characteristics of the NPD process in SMEs, and important aspects to be considered for NPD process design. The literature review is done with the analysis of 99 selected academic articles from Scopus and ScienceDirect. Content analysis, bibliographic analysis, and clustering method (based on Pearson’s correlation coefficient) are used to conduct the identification. Less-formal processes, informal strategic planning, limited resources, need technology support, and lack of capabilities in certain fields are some of the characteristics of SME’s NPD. Collaborative product development, competitive advantage, information and communication technology (ICT), concurrent engineering, quality function deployment, and continuous improvement are important keywords based on previous research in SME’s NPD. Design activities in NPD, collaboration and source of innovation, and process modelling, tools, and techniques appear to be important aspects related with the SME’s NPD process.

Original languageEnglish
Article number153
JournalJournal of Open Innovation: Technology, Market, and Complexity
Volume7
Issue number2
DOIs
Publication statusPublished - 10 Jun 2021

Keywords

  • Literature review
  • New product development process
  • Open innovation
  • Process design
  • Product design and development
  • Small medium enterprises

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