Multi Methods for Knowledge Management Strategy Roadmap of Government Human Capital Management

Elin Cahyaningsih, Dana Indra Sensuse, Handrie Noprisson

Research output: Contribution to journalConference articlepeer-review

3 Citations (Scopus)


Knowledge management strategy roadmap consists of several stages to implement knowledge management in three government organization who manage the government human capital management process. They are State Ministry for State Apparatus Reform (KEMENPAN & RB), National Civil Service Agencies (BKN) and National Institute of Public Administration (LAN). Generally this KM strategy roadmap covers three important aspects in the government human capital management there are people, process and technology. This research describes the development of the KM strategy using multi methods there are OCAI (Organizational Culture Assessment Instrument), gap analysis assessment and risk analysis assessment. Questionnaire and interviews are conducted to discover the data related to the KM strategy roadmap of government human capital management. Result of the KM strategy roadmap was validated using expert judgment. Research finding that the KM strategy roadmap for government human capital management was describes in three criteria and three phase. There are people (three phase), process (three phase), technology (two phase) and each of phase has their own strategic action plan.

Original languageEnglish
Pages (from-to)496-503
Number of pages8
JournalProcedia Computer Science
Publication statusPublished - 2017
Event4th Information Systems International Conference 2017, ISICO 2017 - Bali, Indonesia
Duration: 6 Nov 20178 Nov 2017


  • OCAI
  • gap analysis
  • government human capital management
  • knowledge management
  • knowledge management strategy
  • risk analysis


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