Modeling adoption of electronic money in Indonesia: Conceptual approach for less cash society development

Andri D. Setiawan, Akhmad Hidayatno, Irvanu Rahman, Almira Dilis Eliana Zelin

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Electronic money or virtual cash is rapidly becoming the currency of the world economy and its financial markets. Indonesia itself has seen keen to adopt this technology realizing that the young population of over 250 million people and 30.9% use mobile phones, which in the last two or so years revolutionized the retail and transportation sectors. In 2018, 38 electronic money licenses issued and potentially more to follow. This paper aims to conceptualize the key variables that could drive a better electronic money adoption using the conceptualization stage used in the system dynamics approach. The conceptual model shows that electronic money satisfaction rates, and switching rates as the key variables and gives a positive effect on the adoption of electronic money.

Original languageEnglish
Title of host publication2019 the 5th International Conference on Industrial and Business Engineering, ICIBE 2019
PublisherAssociation for Computing Machinery
Pages370-373
Number of pages4
ISBN (Electronic)9781450376532
DOIs
Publication statusPublished - 27 Sep 2019
Event5th International Conference on Industrial and Business Engineering, ICIBE 2019 - Hong Kong, Hong Kong
Duration: 27 Sep 201929 Sep 2019

Publication series

NameACM International Conference Proceeding Series

Conference

Conference5th International Conference on Industrial and Business Engineering, ICIBE 2019
CountryHong Kong
CityHong Kong
Period27/09/1929/09/19

Keywords

  • Electronic Money
  • Less Cash Society
  • Model Conceptualization
  • System Dynamics

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