Measuring Knowledge Management System Utilization by Government in Various Countries

Herlambang Permadi, Dana Indra Sensuse

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The Knowledge Management (KM) implementation has become an important tool for the government in achieving the macro-goals of a country. KM is an important means of utilizing existing knowledge into social, business, and economic benefits also investments for the government of a country. The purpose of this study is to determine how knowledge management has been implemented by the government in various countries so that it can become a knowledge adoption for the other country's governments in managing knowledge. For this purpose, a systematic literature review was conducted to summarize the use of knowledge management in various countries in the last 6 (six) years. From the literature, we found that the level of knowledge management implementation in various countries has many diversities, even though it has experienced a significant increase since 2015. The method that was used in this research is Systematic Literature Review. The researcher also found that the attention to knowledge management is still dominated by public service institutions. Comparison results found that the government organizations do not have yet effective knowledge management systems to provide public services.

Original languageEnglish
Title of host publicationProceedings - 3rd International Conference on Informatics, Multimedia, Cyber, and Information System, ICIMCIS 2021
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages226-231
Number of pages6
ISBN (Electronic)9781665427333
DOIs
Publication statusPublished - 2021
Event3rd International Conference on Informatics, Multimedia, Cyber, and Information System, ICIMCIS 2021 - Virtual, Online, Indonesia
Duration: 28 Oct 202129 Oct 2021

Publication series

NameProceedings - 3rd International Conference on Informatics, Multimedia, Cyber, and Information System, ICIMCIS 2021

Conference

Conference3rd International Conference on Informatics, Multimedia, Cyber, and Information System, ICIMCIS 2021
Country/TerritoryIndonesia
CityVirtual, Online
Period28/10/2129/10/21

Keywords

  • government
  • implementation
  • knowledge management
  • knowledge management systems
  • public service

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