TY - GEN
T1 - Measurement of maintenance performance using six sigma maintenance scorecard method (case study in PT X aircraft service maintenance workshop)
AU - Muslim, Erlinda
AU - Kusumawati, Rani Edina
AU - Cendana, Vanya
N1 - Publisher Copyright:
© 2019 Association for Computing Machinery.
PY - 2019/9/27
Y1 - 2019/9/27
N2 - Maintenance performance assessment is important to be done because it is considered as one of the biggest costs in a company. Maintenance turns thing into its best performance so it is necessary to do maintenance. There are many tools to evaluate maintenance performance, one of them is Maintenance Scorecard. Combination between Six Sigma and Maintenance Scorecard can help evaluate maintenance performance with the calculation of DPMO and sigma level. Six Sigma Maintenance Scorecard has been proven to be an effective tool to evaluate maintenance performance according to previous research. Six Sigma Maintenance Scorecard used European Standard Maintenance Key Performance Indicators. There are 21 relevant indicators to the company, but only 9 were included in this research because of limitation. Results were measured using temporary Six Sigma Maintenance Scorecard in PT X Aircraft Services. It was still a temporary scorecard because there are some indicators that should be included too. Furthermore, this research also gives recommendation of aspects that should be improved and suggestions for both future research and PT X Aircraft Services.
AB - Maintenance performance assessment is important to be done because it is considered as one of the biggest costs in a company. Maintenance turns thing into its best performance so it is necessary to do maintenance. There are many tools to evaluate maintenance performance, one of them is Maintenance Scorecard. Combination between Six Sigma and Maintenance Scorecard can help evaluate maintenance performance with the calculation of DPMO and sigma level. Six Sigma Maintenance Scorecard has been proven to be an effective tool to evaluate maintenance performance according to previous research. Six Sigma Maintenance Scorecard used European Standard Maintenance Key Performance Indicators. There are 21 relevant indicators to the company, but only 9 were included in this research because of limitation. Results were measured using temporary Six Sigma Maintenance Scorecard in PT X Aircraft Services. It was still a temporary scorecard because there are some indicators that should be included too. Furthermore, this research also gives recommendation of aspects that should be improved and suggestions for both future research and PT X Aircraft Services.
KW - Aircraft Service
KW - Maintenance
KW - Maintenance Scorecard
KW - Six Sigma
KW - Six Sigma Maintenance Scorecard
UR - http://www.scopus.com/inward/record.url?scp=85076670164&partnerID=8YFLogxK
U2 - 10.1145/3364335.3364373
DO - 10.1145/3364335.3364373
M3 - Conference contribution
AN - SCOPUS:85076670164
T3 - ACM International Conference Proceeding Series
SP - 273
EP - 277
BT - 2019 the 5th International Conference on Industrial and Business Engineering, ICIBE 2019
PB - Association for Computing Machinery
T2 - 5th International Conference on Industrial and Business Engineering, ICIBE 2019
Y2 - 27 September 2019 through 29 September 2019
ER -