TY - GEN
T1 - Maturity Evaluation and Improvement Recommendation of Information Technology Governance with the Control Objective of Information and Related Technology 2019 Framework
T2 - 14th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2022
AU - Taufik Budiman, Arief
AU - Wuri Handayani, Putu
N1 - Publisher Copyright:
© 2022 IEEE.
PY - 2022
Y1 - 2022
N2 - IT Governance is important for organizations that use information technology to support their business processes. Within the Ministry of Finance, IT governance is regulated by Minister of Finance Regulation Number 97/PMK.01/ 2017. Currently, there are several obstacles faced by the Secretariat of the Tax Court with regard to IT governance. This research was conducted to determine the maturity level of IT governance and provide recommendations for improvement aimed at improving the implementation of IT governance at the current Tax Court Secretariat. The research method uses mixed method with 4 stages, namely coding, data entry, data display and decision making. Primary data were obtained through interviews and focus group discussions of ten resource persons consisting of the Head of the ICT Operations and Maintenance Subdivision, functional officials, and IT staff. Maturity level measurement show that there are 5 processes managed configuration, managed problem, managed IT change, managed asset, and managed knowledge at the capability level 1 (performed) and 5 processes managed risk, managed service request, managed continuity, managed security, and managed requirement definition at the capability level 2 (managed).
AB - IT Governance is important for organizations that use information technology to support their business processes. Within the Ministry of Finance, IT governance is regulated by Minister of Finance Regulation Number 97/PMK.01/ 2017. Currently, there are several obstacles faced by the Secretariat of the Tax Court with regard to IT governance. This research was conducted to determine the maturity level of IT governance and provide recommendations for improvement aimed at improving the implementation of IT governance at the current Tax Court Secretariat. The research method uses mixed method with 4 stages, namely coding, data entry, data display and decision making. Primary data were obtained through interviews and focus group discussions of ten resource persons consisting of the Head of the ICT Operations and Maintenance Subdivision, functional officials, and IT staff. Maturity level measurement show that there are 5 processes managed configuration, managed problem, managed IT change, managed asset, and managed knowledge at the capability level 1 (performed) and 5 processes managed risk, managed service request, managed continuity, managed security, and managed requirement definition at the capability level 2 (managed).
KW - COBIT 2019
KW - IT Governance
KW - Maturity Level
KW - Recommendations
KW - Secretariat of the Tax Court
UR - http://www.scopus.com/inward/record.url?scp=85142037566&partnerID=8YFLogxK
U2 - 10.1109/ICACSIS56558.2022.9923448
DO - 10.1109/ICACSIS56558.2022.9923448
M3 - Conference contribution
AN - SCOPUS:85142037566
T3 - Proceedings - ICACSIS 2022: 14th International Conference on Advanced Computer Science and Information Systems
SP - 161
EP - 166
BT - Proceedings - ICACSIS 2022
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 1 October 2022 through 3 October 2022
ER -