Childbirth is a critical time in a woman's life, during which most women experience high-intensity pain. This study used an interpretive phenomenology approach (hermeneutic phenomenology) to describe the phenomenon of labour pain management in Indonesia from the mother's perspective. Interviews were conducted using semi-structured questions with field notes with seven women who had recently experienced childbirth. They were also observed during childbirth. Each interview was transcribed and analyzed using the Van Manen method. The results revealed six interrelated themes: the negative experience of labour pain; prior knowledge to alleviate pain; anxiety but pain must be faced; desire to handle labour pain; desire to be accompanied; and awareness of the mother's needs. The findings showed that women handle labour pain in their own ways because of a lack of information about the childbirth process and a belief that pain should be expected. The findings suggest that the maternity service in Indonesia is not sufficiently oriented to the mother. Healthcare providers need to provide a caring relationship and environment to meet the mother's needs.