Master data management maturity assessment: A case study of a pasar rebo public hospital

A. Aditya Rahman, P. Gusman Dharma, R. Mohamad Fatchur, A. Nala Freedrikson, B. Pranata Ari, Yova Ruldeviyani

Research output: Contribution to journalArticlepeer-review

5 Citations (Scopus)


Patient’s master data is an important data for hospital’s operational. If the master data quality does not meet the expectation, it will affect the billing process and then will affect the income for the hospital. Master data management can help the hospital to integrate all their master data they have so for each data there will be only single source of truth and validity of data will be complied. By doing assessment of master data management maturity, hospital will be able to identify what aspect of master data management that they lack so the process can be improved as well as the quality of master data. Assessment of master data management maturity level is done using Master Data Management Maturity Model (MD3M) oleh Spruitz and Pietzka. The assessment showed 90% of activity related to master data management has been implemented. Some policies need to be implemented regarding to the master data management, such as documentation of the policies and the definition of master data, formal appointment of the data stewards, and the implementation of master data quality management.

Original languageEnglish
Pages (from-to)15-20
Number of pages6
JournalInternational Journal of Emerging Trends in Engineering Research
Issue number5
Publication statusPublished - 1 Jan 2019


  • Capability
  • Master data management
  • Maturity level
  • MD3M


Dive into the research topics of 'Master data management maturity assessment: A case study of a pasar rebo public hospital'. Together they form a unique fingerprint.

Cite this