Maintenance strategy for public-rented residential building: a case study in Jakarta, Indonesia

Purpose: Several public-rented residential buildings in the Jakarta province are in slum conditions. The purpose of this paper is to propose an alternative maintenance strategy to be adopted by public-rented residential buildings to avoid the creation of slum conditions. Design/methodology/approach: Qualitative and quantitative methods were adopted. The research first identified factors in maintenance management that affect the physical condition of a building through literature review and preliminary interview with the building occupants and building staffs. The factors are then used to develop a questionnaire that is distributed to 856 respondents in four buildings in East Jakarta. Only 552 completed questionnaires were used to identify the dominant factors through descriptive analysis by calculating the percentage of each answer. Findings: The research found that the dominant factors in maintenance management, which influence the creation of slums condition in public-rented residential building are the level of damage and quality deterioration of the building material and the level of building maintenance budget availability. Research limitations/implications: The maintenance situation and regulation regarding public-rented residential buildings in other provinces in Indonesia may not be the same with Jakarta Province due to the local autonomy and local problems. Therefore, the result from this research might not be applicable in other provinces in Indonesia. Originality/value: This research identifies the factors in maintenance management, which affect the creation of slum conditions in public-rented residential buildings so that necessary maintenance measures can be carried out by the agency in charge.