Knowledge management solutions development in Governmental Organization

Dana Indra Sensuse, Riswanto, Pandu Bintang Pratama

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The Government of Republic Indonesia begins to aware of the importance of knowledge management implementation in governmental organizations to improve innovation excellence and organizational effectiveness. This is as stated in the bureaucratic program policy of 2010-2025 and the bureaucratic reform road map that places knowledge management intending to create an active learning process and exchange of experiences for ministry/institutions and local governments in implementing bureaucratic reform. Determining the right KM solutions for government organizations is not easy and requires proper analytical techniques. Contingency factors are seen as one of the methods that can analyze the needs of knowledge management solutions, where the contingency theory considers the path to success to include several alternative pathways with success achieved only when the appropriate way is chosen. Sixty-three surveys based on the number of existing employees were drawn up at the social welfare education and training center of the ministry of social affairs of Indonesia to conduct a contingency factor analysis used to determine KM solutions using quantitative descriptive analysis. The survey resulted in fifty-two of available ones with a response rate of 82.54%. This study will provide recommendations on KM processes, KM mechanisms, and KM systems that can meet the needs of the organization based on the results of comprehensive analysis measurements to select appropriate KM solutions for the organization.

Original languageEnglish
Title of host publicationProceedings of 2020 International Conference on Information Management and Technology, ICIMTech 2020
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages55-60
Number of pages6
ISBN (Electronic)9781728170718
DOIs
Publication statusPublished - Aug 2020
Event5th International Conference on Information Management and Technology, ICIMTech 2020 - Virtual, Bandung, Indonesia
Duration: 13 Aug 202014 Aug 2020

Publication series

NameProceedings of 2020 International Conference on Information Management and Technology, ICIMTech 2020

Conference

Conference5th International Conference on Information Management and Technology, ICIMTech 2020
CountryIndonesia
CityVirtual, Bandung
Period13/08/2014/08/20

Keywords

  • Bureaucratic reforms
  • Contingency factors
  • E-government
  • Knowledge management
  • Knowledge management system

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