Knowledge management practices in e-Government

Dana Indra Sensuse; Pudy Prima; Elin Cahyaningsih; Handrie Noprisson

doi:10.1109/ICSITech.2017.8257113

Knowledge management practices in e-Government

Dana Indra Sensuse
, Pudy Prima
, Elin Cahyaningsih
, Handrie Noprisson

Department of Computer Science

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

10 Citations (Scopus)

Abstract

Electronic government or e-government is an information and communication technology application that aims to provide more open interaction between governments, citizens, businesses, and other non-profit organizations. In those communication processes, there are knowledge transfer or exchange processes that must be covered and managed to accomplish the goal of e-government application. Furthermore, knowledge, rapidly evolving, is increasingly recognized as a powerful strategic resource for efficiency by all types of organizations and institutions either public or private. As the proposed solution, those processes can be covered by Knowledge Management (KM) approach. This paper aims to deliver insight into key drivers, benefits, challenges, KM system types and critical success factors for KM implementation in e-government. A total of fourteen research papers have been reviewed by using systematic literature review method named Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA). As the result, there are six drivers, six benefits five types of KM system, six challenges, and nine critical success factors for KM implementation in e-Government.

Original language	English
Title of host publication	Proceeding - 2017 3rd International Conference on Science in Information Technology
Subtitle of host publication	Theory and Application of IT for Education, Industry and Society in Big Data Era, ICSITech 2017
Editors	Rafal Drezewski, Goutam Chakraborty, Shah Nazir, Lala Septem Riza, Ummi Raba'ah Hashim, Aji Prasetyo Wibawa, Yaya Wihardi, Andri Pranolo, Enjun Junaeti, Shi-Jinn Horng, Heui Seok Lim, Leonel Hernandez
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	216-221
Number of pages	6
ISBN (Electronic)	9781509058662
DOIs	https://doi.org/10.1109/ICSITech.2017.8257113
Publication status	Published - 12 Jan 2018
Event	3rd International Conference on Science in Information Technology, ICSITech 2017 - Bandung, Indonesia Duration: 25 Oct 2017 → 26 Oct 2017

Publication series

Name	Proceeding - 2017 3rd International Conference on Science in Information Technology: Theory and Application of IT for Education, Industry and Society in Big Data Era, ICSITech 2017
Volume	2018-January

Conference

Conference	3rd International Conference on Science in Information Technology, ICSITech 2017
Country/Territory	Indonesia
City	Bandung
Period	25/10/17 → 26/10/17

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions

Keywords

PRISMA
e-government
knowledge management
systematic literature review

Access to Document

10.1109/ICSITech.2017.8257113

Cite this

Sensuse, D. I., Prima, P., Cahyaningsih, E., & Noprisson, H. (2018). Knowledge management practices in e-Government. In R. Drezewski, G. Chakraborty, S. Nazir, L. S. Riza, U. R. Hashim, A. P. Wibawa, Y. Wihardi, A. Pranolo, E. Junaeti, S.-J. Horng, H. S. Lim, & L. Hernandez (Eds.), Proceeding - 2017 3rd International Conference on Science in Information Technology: Theory and Application of IT for Education, Industry and Society in Big Data Era, ICSITech 2017 (pp. 216-221). (Proceeding - 2017 3rd International Conference on Science in Information Technology: Theory and Application of IT for Education, Industry and Society in Big Data Era, ICSITech 2017; Vol. 2018-January). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICSITech.2017.8257113

Sensuse, Dana Indra ; Prima, Pudy ; Cahyaningsih, Elin et al. / Knowledge management practices in e-Government. Proceeding - 2017 3rd International Conference on Science in Information Technology: Theory and Application of IT for Education, Industry and Society in Big Data Era, ICSITech 2017. editor / Rafal Drezewski ; Goutam Chakraborty ; Shah Nazir ; Lala Septem Riza ; Ummi Raba'ah Hashim ; Aji Prasetyo Wibawa ; Yaya Wihardi ; Andri Pranolo ; Enjun Junaeti ; Shi-Jinn Horng ; Heui Seok Lim ; Leonel Hernandez. Institute of Electrical and Electronics Engineers Inc., 2018. pp. 216-221 (Proceeding - 2017 3rd International Conference on Science in Information Technology: Theory and Application of IT for Education, Industry and Society in Big Data Era, ICSITech 2017).

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abstract = "Electronic government or e-government is an information and communication technology application that aims to provide more open interaction between governments, citizens, businesses, and other non-profit organizations. In those communication processes, there are knowledge transfer or exchange processes that must be covered and managed to accomplish the goal of e-government application. Furthermore, knowledge, rapidly evolving, is increasingly recognized as a powerful strategic resource for efficiency by all types of organizations and institutions either public or private. As the proposed solution, those processes can be covered by Knowledge Management (KM) approach. This paper aims to deliver insight into key drivers, benefits, challenges, KM system types and critical success factors for KM implementation in e-government. A total of fourteen research papers have been reviewed by using systematic literature review method named Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA). As the result, there are six drivers, six benefits five types of KM system, six challenges, and nine critical success factors for KM implementation in e-Government.",

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author = "Sensuse, \{Dana Indra\} and Pudy Prima and Elin Cahyaningsih and Handrie Noprisson",

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doi = "10.1109/ICSITech.2017.8257113",

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publisher = "Institute of Electrical and Electronics Engineers Inc.",

pages = "216--221",

editor = "Rafal Drezewski and Goutam Chakraborty and Shah Nazir and Riza, \{Lala Septem\} and Hashim, \{Ummi Raba'ah\} and Wibawa, \{Aji Prasetyo\} and Yaya Wihardi and Andri Pranolo and Enjun Junaeti and Shi-Jinn Horng and Lim, \{Heui Seok\} and Leonel Hernandez",

booktitle = "Proceeding - 2017 3rd International Conference on Science in Information Technology",

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Sensuse, DI, Prima, P, Cahyaningsih, E & Noprisson, H 2018, Knowledge management practices in e-Government. in R Drezewski, G Chakraborty, S Nazir, LS Riza, UR Hashim, AP Wibawa, Y Wihardi, A Pranolo, E Junaeti, S-J Horng, HS Lim & L Hernandez (eds), Proceeding - 2017 3rd International Conference on Science in Information Technology: Theory and Application of IT for Education, Industry and Society in Big Data Era, ICSITech 2017. Proceeding - 2017 3rd International Conference on Science in Information Technology: Theory and Application of IT for Education, Industry and Society in Big Data Era, ICSITech 2017, vol. 2018-January, Institute of Electrical and Electronics Engineers Inc., pp. 216-221, 3rd International Conference on Science in Information Technology, ICSITech 2017, Bandung, Indonesia, 25/10/17. https://doi.org/10.1109/ICSITech.2017.8257113

Knowledge management practices in e-Government. / Sensuse, Dana Indra; Prima, Pudy; Cahyaningsih, Elin et al.
Proceeding - 2017 3rd International Conference on Science in Information Technology: Theory and Application of IT for Education, Industry and Society in Big Data Era, ICSITech 2017. ed. / Rafal Drezewski; Goutam Chakraborty; Shah Nazir; Lala Septem Riza; Ummi Raba'ah Hashim; Aji Prasetyo Wibawa; Yaya Wihardi; Andri Pranolo; Enjun Junaeti; Shi-Jinn Horng; Heui Seok Lim; Leonel Hernandez. Institute of Electrical and Electronics Engineers Inc., 2018. p. 216-221 (Proceeding - 2017 3rd International Conference on Science in Information Technology: Theory and Application of IT for Education, Industry and Society in Big Data Era, ICSITech 2017; Vol. 2018-January).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Knowledge management practices in e-Government

AU - Sensuse, Dana Indra

AU - Prima, Pudy

AU - Cahyaningsih, Elin

AU - Noprisson, Handrie

PY - 2018/1/12

Y1 - 2018/1/12

N2 - Electronic government or e-government is an information and communication technology application that aims to provide more open interaction between governments, citizens, businesses, and other non-profit organizations. In those communication processes, there are knowledge transfer or exchange processes that must be covered and managed to accomplish the goal of e-government application. Furthermore, knowledge, rapidly evolving, is increasingly recognized as a powerful strategic resource for efficiency by all types of organizations and institutions either public or private. As the proposed solution, those processes can be covered by Knowledge Management (KM) approach. This paper aims to deliver insight into key drivers, benefits, challenges, KM system types and critical success factors for KM implementation in e-government. A total of fourteen research papers have been reviewed by using systematic literature review method named Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA). As the result, there are six drivers, six benefits five types of KM system, six challenges, and nine critical success factors for KM implementation in e-Government.

AB - Electronic government or e-government is an information and communication technology application that aims to provide more open interaction between governments, citizens, businesses, and other non-profit organizations. In those communication processes, there are knowledge transfer or exchange processes that must be covered and managed to accomplish the goal of e-government application. Furthermore, knowledge, rapidly evolving, is increasingly recognized as a powerful strategic resource for efficiency by all types of organizations and institutions either public or private. As the proposed solution, those processes can be covered by Knowledge Management (KM) approach. This paper aims to deliver insight into key drivers, benefits, challenges, KM system types and critical success factors for KM implementation in e-government. A total of fourteen research papers have been reviewed by using systematic literature review method named Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA). As the result, there are six drivers, six benefits five types of KM system, six challenges, and nine critical success factors for KM implementation in e-Government.

KW - PRISMA

KW - e-government

KW - knowledge management

KW - systematic literature review

UR - https://www.scopus.com/pages/publications/85046628144

U2 - 10.1109/ICSITech.2017.8257113

DO - 10.1109/ICSITech.2017.8257113

M3 - Conference contribution

T3 - Proceeding - 2017 3rd International Conference on Science in Information Technology: Theory and Application of IT for Education, Industry and Society in Big Data Era, ICSITech 2017

SP - 216

EP - 221

BT - Proceeding - 2017 3rd International Conference on Science in Information Technology

A2 - Drezewski, Rafal

A2 - Chakraborty, Goutam

A2 - Nazir, Shah

A2 - Riza, Lala Septem

A2 - Hashim, Ummi Raba'ah

A2 - Wibawa, Aji Prasetyo

A2 - Wihardi, Yaya

A2 - Pranolo, Andri

A2 - Junaeti, Enjun

A2 - Horng, Shi-Jinn

A2 - Lim, Heui Seok

A2 - Hernandez, Leonel

PB - Institute of Electrical and Electronics Engineers Inc.

T2 - 3rd International Conference on Science in Information Technology, ICSITech 2017

Y2 - 25 October 2017 through 26 October 2017

ER -

Sensuse DI, Prima P, Cahyaningsih E, Noprisson H. Knowledge management practices in e-Government. In Drezewski R, Chakraborty G, Nazir S, Riza LS, Hashim UR, Wibawa AP, Wihardi Y, Pranolo A, Junaeti E, Horng SJ, Lim HS, Hernandez L, editors, Proceeding - 2017 3rd International Conference on Science in Information Technology: Theory and Application of IT for Education, Industry and Society in Big Data Era, ICSITech 2017. Institute of Electrical and Electronics Engineers Inc. 2018. p. 216-221. (Proceeding - 2017 3rd International Conference on Science in Information Technology: Theory and Application of IT for Education, Industry and Society in Big Data Era, ICSITech 2017). doi: 10.1109/ICSITech.2017.8257113

Knowledge management practices in e-Government

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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Cite this