Knowledge management: Organization culture in healthcare indonesia

Dana Indra Sensuse, Yudho Giri Sucahyo, Siti Rohajawati, Haya Rizqi, Pinkie Anggia

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Citations (Scopus)


Nowadays organizations realize that knowledge is an important asset to achieve a competitive advantage. In the favor of that, it is necessary for organizations to manage and utilize the knowledge as much as possible through knowledge management (KM). KM concept is not only used in large companies, but also has begun to be adopted by healthcare organization in an effort to improve the quality of services. Managing knowledge is not easy, a lot of factors to consider, one of which is the culture of the organization. Organizational culture is defined as a set of practices, values, and assumptions held by members of the organization and are able to influence the behavior of the organization [12, 13]. According to Kim Cameron and Robert Quinn (2006), organizational culture can be examined using 'Organizational Culture Assessment Instrument' (OCAI) which has a framework, called the competing value framework (CVF). This framework consists of four culture types i.e. clan, adhocracy, market, and hierarchy. In this research, we found that healthcare organization in Indonesia have developed a dominant culture-style. It is a mix of the market and hierarchy. In addition, we also discuss the relationship of four culture types with KM, and six dimensions of organizational culture.

Original languageEnglish
Title of host publicationInformation and Communication Technology - Second IFIP TC5/8 International Conference, ICT-EurAsia 2014, Proceedings
PublisherSpringer Verlag
Number of pages11
ISBN (Print)9783642550317
Publication statusPublished - 2014
Event2nd IFIP TC5/8 International Conference on Information and Communication Technology, ICT-EurAsia 2014 - Bali, Indonesia
Duration: 14 Apr 201417 Apr 2014

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume8407 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


Conference2nd IFIP TC5/8 International Conference on Information and Communication Technology, ICT-EurAsia 2014


  • Healthcare Organization
  • Knowledge Management
  • Organizational Culture


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