Knowledge management models: A summative review

Dana Indra Sensuse, Elin Cahyaningsih

Research output: Contribution to journalReview articlepeer-review

41 Citations (Scopus)


Knowledge and knowledge management started to be an option of organizational strategic step for reach organizational objectives and goals. Knowledge management believed to resolve organizational problem in managing their organizational and individual knowledge. Implementation of knowledge management (KM) has received increased interests. This paper aims to discuss KM models based on KM related definitions, concepts, functions, activities and approaches. Literatures on knowledge management models were collected from a number of sources. Each document then was analyzed and categorized in a certain group. The study shows that there are four categories of KM models i.e.: Process, strategy, knowledge type, and maturity based knowledge management models.

Original languageEnglish
Pages (from-to)71-100
Number of pages30
JournalInternational Journal of Information Systems in the Service Sector
Issue number1
Publication statusPublished - 1 Jan 2018


  • Knowledge
  • Knowledge Management
  • Knowledge Management Implementation
  • Knowledge Management Model
  • Knowledge Management Process
  • Knowledge Management Strategy
  • Mapping Knowledge


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