TY - GEN
T1 - Knowledge Creation Management Activities and Their Critical Success Factors in Product Management
T2 - 2nd International Conference on Computer Science and Engineering, IC2SE 2021
AU - Permata, Janice
AU - Susanto, Jessica
AU - Sensuse, Dana Indra
AU - Elisabeth, Damayanti
N1 - Publisher Copyright:
© 2021 IEEE.
PY - 2021
Y1 - 2021
N2 - Startup companies need to innovate continuously to bring benefits to the company. To keep innovating, new knowledge that supports innovation is created through knowledge creation activities. However, the success factors of the activities that can bring more benefits for innovation creation are yet to be known. Therefore, this research is conducted to identify knowledge creation activities and the critical success factors (CSFs). Knowledge creation activities were identified using SECI framework, then the CSFs were identified using thematic analysis. The data was collected by interviewing the company's product specialist who is familiar with knowledge creation activities in the company. The research resulted in the identification of six socialization activities, six externalization activities, four combination activities, and two internalization activities. These activities have six individual CSFs and four group CSFs.
AB - Startup companies need to innovate continuously to bring benefits to the company. To keep innovating, new knowledge that supports innovation is created through knowledge creation activities. However, the success factors of the activities that can bring more benefits for innovation creation are yet to be known. Therefore, this research is conducted to identify knowledge creation activities and the critical success factors (CSFs). Knowledge creation activities were identified using SECI framework, then the CSFs were identified using thematic analysis. The data was collected by interviewing the company's product specialist who is familiar with knowledge creation activities in the company. The research resulted in the identification of six socialization activities, six externalization activities, four combination activities, and two internalization activities. These activities have six individual CSFs and four group CSFs.
KW - critical success factors
KW - Knowledge creation
KW - product management
KW - SECI model
KW - thematic analysis
UR - http://www.scopus.com/inward/record.url?scp=85133133339&partnerID=8YFLogxK
U2 - 10.1109/IC2SE52832.2021.9792039
DO - 10.1109/IC2SE52832.2021.9792039
M3 - Conference contribution
AN - SCOPUS:85133133339
T3 - Proceedings - 2nd International Conference on Computer Science and Engineering: The Effects of the Digital World After Pandemic (EDWAP), IC2SE 2021
BT - Proceedings - 2nd International Conference on Computer Science and Engineering
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 16 November 2021 through 18 November 2021
ER -