TY - GEN
T1 - Investigation of Job Satisfaction and Worker Performance on Digital Business Company
AU - Uyun, Atika
AU - Sekarhati, Dwinanda Kinanti Suci
AU - Ibrahim, Mohamad Yusup Dias
AU - Lusa, Sofian
AU - Sensuse, Dana Indra
AU - Safitri, Nadya
AU - Elisabeth, Damayanti
N1 - Publisher Copyright:
© 2020 IEEE.
Copyright:
Copyright 2020 Elsevier B.V., All rights reserved.
PY - 2020/9/15
Y1 - 2020/9/15
N2 - Nowadays, digital marketing strategy has made major improvement in business and industry within more than two decades. In the era of rapid information technology development, business competition is also getting stricter through the transformation of digital business. This is also happening in one of Indonesia's digital business company known as PT XYZ Indonesia. For its sustainability, knowledge management has been adopted. But, there are some issues in its implementation because of high turnover rate and incorrect implementation process. In addition, there is a complaint rating of approximately 20% of 1049 projects. This paper aims to investigate KM implementation process on job satisfaction and worker performance for XYZ and give recommendation based on the measurement result to KM process implementation. The result of this paper is organizational culture has significant relationship with job satisfaction and knowledge sharing has significant relationship with worker performance. Based on the result, we recommend to create reward, KM policy, allocate budget, and organize special division of KM to optimal the KM implementation.
AB - Nowadays, digital marketing strategy has made major improvement in business and industry within more than two decades. In the era of rapid information technology development, business competition is also getting stricter through the transformation of digital business. This is also happening in one of Indonesia's digital business company known as PT XYZ Indonesia. For its sustainability, knowledge management has been adopted. But, there are some issues in its implementation because of high turnover rate and incorrect implementation process. In addition, there is a complaint rating of approximately 20% of 1049 projects. This paper aims to investigate KM implementation process on job satisfaction and worker performance for XYZ and give recommendation based on the measurement result to KM process implementation. The result of this paper is organizational culture has significant relationship with job satisfaction and knowledge sharing has significant relationship with worker performance. Based on the result, we recommend to create reward, KM policy, allocate budget, and organize special division of KM to optimal the KM implementation.
KW - job satisfaction
KW - km impact
KW - km process
KW - knowledge management
KW - worker performance
UR - http://www.scopus.com/inward/record.url?scp=85098937864&partnerID=8YFLogxK
U2 - 10.1109/IC2IE50715.2020.9274648
DO - 10.1109/IC2IE50715.2020.9274648
M3 - Conference contribution
AN - SCOPUS:85098937864
T3 - 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020
SP - 330
EP - 335
BT - 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020
A2 - Hermawan, Indra
A2 - Rasyidin, Muhammad Yusuf Bagus
A2 - Huzaifa, Malisa
A2 - Ermis Ismail, Iklima
A2 - Muharram, Asep Taufik
A2 - Mardiyono, Anggi
A2 - Marcheeta, Noorlela
A2 - Kurniawati, Dewi
A2 - Yuly, Ade Rahma
A2 - Suhanda, Ariawan Andi
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020
Y2 - 15 September 2020 through 16 September 2020
ER -