Investigating mobile payment acceptance using technological-personal-environmental (TPE) framework: A case of Indonesia

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

7 Citations (Scopus)

Abstract

This study aims to investigate the influence of technological, personal, and environmental factors on users' intention to adopt mobile payment from the perspective of Indonesian consumers. We conducted an online survey, which obtained 1684 valid respondents. Those data were analyzed using SEM method with AMOS 21.0 application. This study showed that intrinsic motivation and facilitating condition significantly have a positive effect on consumer's perceived usefulness and perceived ease of use. Then, personal innovativeness only showed to have a significant effect on perceived ease of use, while social influence only showed to have a significant effect on perceived usefulness. In addition, perceived ease of use also showed to have a significant effect on perceived usefulness. Lastly, both perceived usefulness and perceived ease of use proved to have a significant impact on consumers' intention to use mobile payment thus confirming the applicability of the Technology Acceptance Model in the mobile payment acceptance context.

Original languageEnglish
Title of host publication2017 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2017
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages159-165
Number of pages7
ISBN (Electronic)9781538631720
DOIs
Publication statusPublished - 4 May 2018
Event9th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2017 - Jakarta, Indonesia
Duration: 28 Oct 201729 Oct 2017

Publication series

Name2017 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2017
Volume2018-January

Conference

Conference9th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2017
Country/TerritoryIndonesia
CityJakarta
Period28/10/1729/10/17

Keywords

  • Indonesia
  • mobile payment
  • structural equation modeling
  • technology acceptance model
  • TPE framework
  • user acceptance

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