Investigating critical factors of social CRM adoption using technology, organization, and environment (TOE) framework and analytical hierarchy process (AHP)
- DInna Amelina
- , Achmad Nizar Hidayanto
- , Nur Fitriah Ayuning Budi
- , Puspa I. Sandhyaduhita
- , Rifki Shihab
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review
12
Citations
(Scopus)