Internal and external factors of improving television e-waste management through the supply Chain infrastructure in Jakarta-Indonesia

Electronic waste (e-waste), also known as Waste Electrical and Electronic Equipment (WEEE), is one of the fastest-growing waste streams worldwide. E-waste has several risks to health, such as the release of toxic and hazardous compounds, water, soil, and air pollution. The risk of e-waste to communities and the environment has increased sharply with a lack of health and safety guidelines and inappropriate recycling techniques. There is a potential from WEEE that could provide employment opportunities for communities and generate economic benefits, such as precious metals, plastics, and glass. Television waste is the largest contributor to electronic waste. The waste here is divided into Cathode-Ray Tube (CRT) and Flat-Panel Display (FPD). Good management also requires good supply chain management. Infrastructure plays an important role in managing electronic waste. Matrix SWOT analysis is used to determine strategies for improving television e-waste management through the supply chain infrastructure in Jakarta. The results were; Periodic outreach to the community, schools, and residents about the benefits and importance of electronic waste management, increasing cooperation with legal and certified waste processing companies, increasing the number of drop boxes in public areas and government agencies, and optimize e-waste collection by socializing and raising awareness.