TY - GEN
T1 - Interaction design development on Indonesia)s computer-based national exam using user-centered design
AU - Sulaiman, Luthfi Aulia
AU - Santoso, Harry Budi
AU - Yugo Kartono Isal, R.
PY - 2019/10
Y1 - 2019/10
N2 - With the development of technology, there are advances that help civilizations on their day-to-day activities, one of which is the implementation of e-Learning on the Final Exams. A standardized national computer-based final examination in Indonesia is called Ujian Nasional Berbasis Komputer (UNBK). Despite the fact that UNBK has been held nationwide since 2016, its interface and system have only gone through minor improvement throughout the years. To improve the usability and interface of UNBK, it is necessary to first evaluate the current interface from the users. The user evaluation was conducted using a mixed-method approach to compare and/or relate qualitative data and quantitative data. The user evaluation using an online questionnaire with the Post-Study System Usability Questionnaire (PSSUQ) shows that UNBK's quality only exceeds in System Quality with a score of 75.71 out of 100. The online questionnaire data is supported with the qualitative data of contextual interviews, resulting in an affinity diagram to observe users' needs, pain points, and missing opportunities. The improved interface design according to the users' feedbacks was also tested using Usability Testing. The result of the UT shows that it has the binary task succession rate of 86.50%.
AB - With the development of technology, there are advances that help civilizations on their day-to-day activities, one of which is the implementation of e-Learning on the Final Exams. A standardized national computer-based final examination in Indonesia is called Ujian Nasional Berbasis Komputer (UNBK). Despite the fact that UNBK has been held nationwide since 2016, its interface and system have only gone through minor improvement throughout the years. To improve the usability and interface of UNBK, it is necessary to first evaluate the current interface from the users. The user evaluation was conducted using a mixed-method approach to compare and/or relate qualitative data and quantitative data. The user evaluation using an online questionnaire with the Post-Study System Usability Questionnaire (PSSUQ) shows that UNBK's quality only exceeds in System Quality with a score of 75.71 out of 100. The online questionnaire data is supported with the qualitative data of contextual interviews, resulting in an affinity diagram to observe users' needs, pain points, and missing opportunities. The improved interface design according to the users' feedbacks was also tested using Usability Testing. The result of the UT shows that it has the binary task succession rate of 86.50%.
KW - Computer-based national exam
KW - E-assessment
KW - Unbk
KW - Usability
KW - Usability evaluation
KW - User interface
UR - http://www.scopus.com/inward/record.url?scp=85081089698&partnerID=8YFLogxK
U2 - 10.1109/ICACSIS47736.2019.8979827
DO - 10.1109/ICACSIS47736.2019.8979827
M3 - Conference contribution
T3 - 2019 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2019
SP - 69
EP - 76
BT - 2019 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2019
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 11th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2019
Y2 - 12 October 2019 through 13 October 2019
ER -