TY - GEN
T1 - Intention to use smart city system based on social cognitive theory
AU - Fitriani, Widia Resti
AU - Handoyo, Ikut Tri
AU - Rahayu, Puji
AU - Sensuse, Dana Indra
N1 - Publisher Copyright:
© 2016 IEEE.
PY - 2017/3/6
Y1 - 2017/3/6
N2 - Through a mobile application to respond citizen's grievance/complain, called QLUE, the government of Jakarta, Indonesia, begins to implement smart city concepts. However, QLUE usage and adoption level is still low compared to the number of population. Therefore, this study examined the determinants of citizen's behavioral intention to use smart city system (QLUE) based on the extended social cognitive theory (SCT) model. Data collection was conducted using questionnaire to QLUE users. The adopted model was examined using Partial-Least Square (PLS). The results showed that behavioral intention to use QLUE is positively influenced by affect and social influence. On other hand, the negative relationship between anxiety and behavioral intention is not supported in this study. Limitations and implications of the study are also presented.
AB - Through a mobile application to respond citizen's grievance/complain, called QLUE, the government of Jakarta, Indonesia, begins to implement smart city concepts. However, QLUE usage and adoption level is still low compared to the number of population. Therefore, this study examined the determinants of citizen's behavioral intention to use smart city system (QLUE) based on the extended social cognitive theory (SCT) model. Data collection was conducted using questionnaire to QLUE users. The adopted model was examined using Partial-Least Square (PLS). The results showed that behavioral intention to use QLUE is positively influenced by affect and social influence. On other hand, the negative relationship between anxiety and behavioral intention is not supported in this study. Limitations and implications of the study are also presented.
KW - Indonesia
KW - behavioral intention
KW - e-government
KW - smart city
KW - social cognitive theory
UR - http://www.scopus.com/inward/record.url?scp=85016962621&partnerID=8YFLogxK
U2 - 10.1109/ICACSIS.2016.7872747
DO - 10.1109/ICACSIS.2016.7872747
M3 - Conference contribution
AN - SCOPUS:85016962621
T3 - 2016 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2016
SP - 181
EP - 188
BT - 2016 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2016
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 8th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2016
Y2 - 15 October 2016 through 16 October 2016
ER -