Intention to use smart city system based on social cognitive theory

Widia Resti Fitriani, Ikut Tri Handoyo, Puji Rahayu, Dana Indra Sensuse

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

Through a mobile application to respond citizen's grievance/complain, called QLUE, the government of Jakarta, Indonesia, begins to implement smart city concepts. However, QLUE usage and adoption level is still low compared to the number of population. Therefore, this study examined the determinants of citizen's behavioral intention to use smart city system (QLUE) based on the extended social cognitive theory (SCT) model. Data collection was conducted using questionnaire to QLUE users. The adopted model was examined using Partial-Least Square (PLS). The results showed that behavioral intention to use QLUE is positively influenced by affect and social influence. On other hand, the negative relationship between anxiety and behavioral intention is not supported in this study. Limitations and implications of the study are also presented.

Original languageEnglish
Title of host publication2016 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2016
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages181-188
Number of pages8
ISBN (Electronic)9781509046294
DOIs
Publication statusPublished - 6 Mar 2017
Event8th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2016 - Malang, Indonesia
Duration: 15 Oct 201616 Oct 2016

Publication series

Name2016 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2016

Conference

Conference8th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2016
CountryIndonesia
CityMalang
Period15/10/1616/10/16

Keywords

  • behavioral intention
  • e-government
  • Indonesia
  • smart city
  • social cognitive theory

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