Intensive care unit (ICU) patient monitoring improvement using internet of things (IOT) based on BPR approach

Sanyadwia Ghinasni Zen, M. Dachyar

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

A small delay of the Intensive Care Unit (ICU) patient deterioration recognition can cause a permanent disability or even death. Therefore, patient monitoring is the most critical process in ICU. Human-related monitoring failures mostly cause delayed recognition of ICU patients. A higher workload in ICU leads to health professional burnout that could result in lousy healthcare quality. Internet of Things (IoT) implementation in the ICU monitoring process is expected to reduce the health workforce’s workload and patient monitoring process time. This paper aims to improve the operational process of ICU monitoring through IoT implementation with the Business Process Reengineering (BPR) approach in one of Jakarta’s private hospitals. The Complex Proportional Assessment (COPRAS) method is used to prioritize the risks of the current monitoring process to select the suitable IoT. This research proposes three business process models that utilize IoT-Based Patient Monitoring, Intelligent Monitoring Analytics, and a combination of both. A combination of IoT-Based Patient Monitoring and Intelligent Monitoring Analytics results the greatest process time reduction at 37.10%. Intelligent Monitoring Analytics results the smallest process time reduction at 11.56%.

Original languageEnglish
Title of host publicationProceedings of the 11th Annual International Conference on Industrial Engineering and Operations Management, 2021
PublisherIEOM Society
Pages1572-1583
Number of pages12
ISBN (Print)9781792361241
Publication statusPublished - 2021
Event11th Annual International Conference on Industrial Engineering and Operations Management, IEOM 2021 - Virtual, Online
Duration: 7 Mar 202111 Mar 2021

Publication series

NameProceedings of the International Conference on Industrial Engineering and Operations Management
ISSN (Electronic)2169-8767

Conference

Conference11th Annual International Conference on Industrial Engineering and Operations Management, IEOM 2021
CityVirtual, Online
Period7/03/2111/03/21

Keywords

  • Business Process Reengineering (BPR)
  • Comparative Proportional Assessment (COPRAS)
  • Intensive Care Unit (ICU)
  • Internet of Things (IoT)
  • Multicriteria Decision Making (MCDM)
  • Patient Monitoring

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