Integrating Knowledge Management System Features with e-Research Business Process: CCase Study: Center for Political Studies, LIPI

Shidiq Al Hakim, Assaf Arief, Anggih Tangkas, Dana Indra Sensuse

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

There is much research on the development of knowledge management system has been done, but the results are stands alone from existing business process in Information System, The problem is the KMS will make an additional burden for the knowledge worker. In this study, we propose a new mechanism to identify knowledge management features were proposed to be integrated into business processes base on e-research in the Indonesian Institute of Sciences(LIPI), Center for Political Studies. The method for this research is mapping the contingency factors by interview and analysis studies. The results provide the conclusion that from seven contingency factors, there are five priorities, Base on this priority, we proposed KMS features to be integrated into the e-research: chatting, forum discussion, and customer helpdesk are integrated into all stage business process, however, article management more precisely integrated at the stage finalization and Issue management at the stage research plan only.

Original languageEnglish
Title of host publication2018 International Conference on Information Technology Systems and Innovation, ICITSI 2018 - Proceedings
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages37-42
Number of pages6
ISBN (Electronic)9781538656938
DOIs
Publication statusPublished - 22 Apr 2019
Event5th International Conference on Information Technology Systems and Innovation, ICITSI 2018 - Bandung - Padang, Indonesia
Duration: 22 Oct 201826 Oct 2018

Publication series

Name2018 International Conference on Information Technology Systems and Innovation, ICITSI 2018 - Proceedings

Conference

Conference5th International Conference on Information Technology Systems and Innovation, ICITSI 2018
CountryIndonesia
CityBandung - Padang
Period22/10/1826/10/18

Keywords

  • Contingency Factors
  • E-Research
  • Knowledge Management System

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