Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia

Glenda Triarta Komala; Anna Amalyah Agus

doi:10.1109/IC2IE50715.2020.9274598

Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia

Glenda Triarta Komala
, Anna Amalyah Agus

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Citation (Scopus)

Abstract

Ice cream might not be the most favorable snacks for the general public in Indonesia, however the past five years has shown otherwise. This occurrence has encouraged one of the biggest ice cream manufacturing in the country to formulate and implement the new business model for the low-end market-stressing on the efficient and effective outbound logistics of goods. The existence of information systems as well as information technology (IT) systems, are undeniably significant to support the business processes and the actors involved. This research is an implementation of case study and design-based, in which business process modeling is formulated to reach a better understanding of the business processes as well as the actors and IT systems involved. The result shows that every actor has their own specialized IT system to support their activities. Intensive data communication between the systems, in the same time is limited to certain extent, are found to be the important key for the overall business process to be executed efficiently.

Original language	English
Title of host publication	2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020
Editors	Indra Hermawan, Muhammad Yusuf Bagus Rasyidin, Malisa Huzaifa, Iklima Ermis Ismail, Asep Taufik Muharram, Anggi Mardiyono, Noorlela Marcheeta, Dewi Kurniawati, Ade Rahma Yuly, Ariawan Andi Suhanda
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	230-235
Number of pages	6
ISBN (Electronic)	9781728182476
DOIs	https://doi.org/10.1109/IC2IE50715.2020.9274598
Publication status	Published - 15 Sept 2020
Event	3rd International Conference on Computer and Informatics Engineering, IC2IE 2020 - Depok, Indonesia Duration: 15 Sept 2020 → 16 Sept 2020

Publication series

Name	2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020

Conference

Conference	3rd International Conference on Computer and Informatics Engineering, IC2IE 2020
Country/Territory	Indonesia
City	Depok
Period	15/09/20 → 16/09/20

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Keywords

IT systems
actors
business process
business process modelling notation
distribution
ice cream
information system
logistics
outbound logistics

Access to Document

10.1109/IC2IE50715.2020.9274598

Cite this

Komala, G. T., & Agus, A. A. (2020). Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia. In I. Hermawan, M. Y. B. Rasyidin, M. Huzaifa, I. Ermis Ismail, A. T. Muharram, A. Mardiyono, N. Marcheeta, D. Kurniawati, A. R. Yuly, & A. A. Suhanda (Eds.), 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020 (pp. 230-235). Article 9274598 (2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/IC2IE50715.2020.9274598

Komala, Glenda Triarta ; Agus, Anna Amalyah. / Information Technology Systems in Supporting Outbound Logistics : Study of Low-End Ice Cream Distribution Business in Indonesia. 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020. editor / Indra Hermawan ; Muhammad Yusuf Bagus Rasyidin ; Malisa Huzaifa ; Iklima Ermis Ismail ; Asep Taufik Muharram ; Anggi Mardiyono ; Noorlela Marcheeta ; Dewi Kurniawati ; Ade Rahma Yuly ; Ariawan Andi Suhanda. Institute of Electrical and Electronics Engineers Inc., 2020. pp. 230-235 (2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020).

@inproceedings{d75194708b3440bfa826e820e8a0b7a0,

title = "Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia",

abstract = "Ice cream might not be the most favorable snacks for the general public in Indonesia, however the past five years has shown otherwise. This occurrence has encouraged one of the biggest ice cream manufacturing in the country to formulate and implement the new business model for the low-end market-stressing on the efficient and effective outbound logistics of goods. The existence of information systems as well as information technology (IT) systems, are undeniably significant to support the business processes and the actors involved. This research is an implementation of case study and design-based, in which business process modeling is formulated to reach a better understanding of the business processes as well as the actors and IT systems involved. The result shows that every actor has their own specialized IT system to support their activities. Intensive data communication between the systems, in the same time is limited to certain extent, are found to be the important key for the overall business process to be executed efficiently.",

keywords = "IT systems, actors, business process, business process modelling notation, distribution, ice cream, information system, logistics, outbound logistics",

author = "Komala, \{Glenda Triarta\} and Agus, \{Anna Amalyah\}",

note = "Publisher Copyright: {\textcopyright} 2020 IEEE.; 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020 ; Conference date: 15-09-2020 Through 16-09-2020",

year = "2020",

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doi = "10.1109/IC2IE50715.2020.9274598",

language = "English",

series = "2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020",

publisher = "Institute of Electrical and Electronics Engineers Inc.",

pages = "230--235",

editor = "Indra Hermawan and Rasyidin, \{Muhammad Yusuf Bagus\} and Malisa Huzaifa and \{Ermis Ismail\}, Iklima and Muharram, \{Asep Taufik\} and Anggi Mardiyono and Noorlela Marcheeta and Dewi Kurniawati and Yuly, \{Ade Rahma\} and Suhanda, \{Ariawan Andi\}",

booktitle = "2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020",

address = "United States",

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Komala, GT & Agus, AA 2020, Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia. in I Hermawan, MYB Rasyidin, M Huzaifa, I Ermis Ismail, AT Muharram, A Mardiyono, N Marcheeta, D Kurniawati, AR Yuly & AA Suhanda (eds), 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020., 9274598, 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020, Institute of Electrical and Electronics Engineers Inc., pp. 230-235, 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020, Depok, Indonesia, 15/09/20. https://doi.org/10.1109/IC2IE50715.2020.9274598

Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia. / Komala, Glenda Triarta; Agus, Anna Amalyah.
2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020. ed. / Indra Hermawan; Muhammad Yusuf Bagus Rasyidin; Malisa Huzaifa; Iklima Ermis Ismail; Asep Taufik Muharram; Anggi Mardiyono; Noorlela Marcheeta; Dewi Kurniawati; Ade Rahma Yuly; Ariawan Andi Suhanda. Institute of Electrical and Electronics Engineers Inc., 2020. p. 230-235 9274598 (2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Information Technology Systems in Supporting Outbound Logistics

T2 - 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020

AU - Komala, Glenda Triarta

AU - Agus, Anna Amalyah

PY - 2020/9/15

Y1 - 2020/9/15

N2 - Ice cream might not be the most favorable snacks for the general public in Indonesia, however the past five years has shown otherwise. This occurrence has encouraged one of the biggest ice cream manufacturing in the country to formulate and implement the new business model for the low-end market-stressing on the efficient and effective outbound logistics of goods. The existence of information systems as well as information technology (IT) systems, are undeniably significant to support the business processes and the actors involved. This research is an implementation of case study and design-based, in which business process modeling is formulated to reach a better understanding of the business processes as well as the actors and IT systems involved. The result shows that every actor has their own specialized IT system to support their activities. Intensive data communication between the systems, in the same time is limited to certain extent, are found to be the important key for the overall business process to be executed efficiently.

AB - Ice cream might not be the most favorable snacks for the general public in Indonesia, however the past five years has shown otherwise. This occurrence has encouraged one of the biggest ice cream manufacturing in the country to formulate and implement the new business model for the low-end market-stressing on the efficient and effective outbound logistics of goods. The existence of information systems as well as information technology (IT) systems, are undeniably significant to support the business processes and the actors involved. This research is an implementation of case study and design-based, in which business process modeling is formulated to reach a better understanding of the business processes as well as the actors and IT systems involved. The result shows that every actor has their own specialized IT system to support their activities. Intensive data communication between the systems, in the same time is limited to certain extent, are found to be the important key for the overall business process to be executed efficiently.

KW - IT systems

KW - actors

KW - business process

KW - business process modelling notation

KW - distribution

KW - ice cream

KW - information system

KW - logistics

KW - outbound logistics

UR - https://www.scopus.com/pages/publications/85098938880

U2 - 10.1109/IC2IE50715.2020.9274598

DO - 10.1109/IC2IE50715.2020.9274598

M3 - Conference contribution

AN - SCOPUS:85098938880

T3 - 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020

SP - 230

EP - 235

BT - 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020

A2 - Hermawan, Indra

A2 - Rasyidin, Muhammad Yusuf Bagus

A2 - Huzaifa, Malisa

A2 - Ermis Ismail, Iklima

A2 - Muharram, Asep Taufik

A2 - Mardiyono, Anggi

A2 - Marcheeta, Noorlela

A2 - Kurniawati, Dewi

A2 - Yuly, Ade Rahma

A2 - Suhanda, Ariawan Andi

PB - Institute of Electrical and Electronics Engineers Inc.

Y2 - 15 September 2020 through 16 September 2020

ER -

Komala GT, Agus AA. Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia. In Hermawan I, Rasyidin MYB, Huzaifa M, Ermis Ismail I, Muharram AT, Mardiyono A, Marcheeta N, Kurniawati D, Yuly AR, Suhanda AA, editors, 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020. Institute of Electrical and Electronics Engineers Inc. 2020. p. 230-235. 9274598. (2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020). doi: 10.1109/IC2IE50715.2020.9274598

Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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