Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia

Glenda Triarta Komala; Anna Amalyah Agus

doi:10.1109/IC2IE50715.2020.9274598

Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia

Glenda Triarta Komala, Anna Amalyah Agus

Department of Management

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Citation (Scopus)

Abstract

Ice cream might not be the most favorable snacks for the general public in Indonesia, however the past five years has shown otherwise. This occurrence has encouraged one of the biggest ice cream manufacturing in the country to formulate and implement the new business model for the low-end market-stressing on the efficient and effective outbound logistics of goods. The existence of information systems as well as information technology (IT) systems, are undeniably significant to support the business processes and the actors involved. This research is an implementation of case study and design-based, in which business process modeling is formulated to reach a better understanding of the business processes as well as the actors and IT systems involved. The result shows that every actor has their own specialized IT system to support their activities. Intensive data communication between the systems, in the same time is limited to certain extent, are found to be the important key for the overall business process to be executed efficiently.

Original language	English
Title of host publication	2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020
Editors	Indra Hermawan, Muhammad Yusuf Bagus Rasyidin, Malisa Huzaifa, Iklima Ermis Ismail, Asep Taufik Muharram, Anggi Mardiyono, Noorlela Marcheeta, Dewi Kurniawati, Ade Rahma Yuly, Ariawan Andi Suhanda
Publisher	Institute of Electrical and Electronics Engineers Inc.
Pages	230-235
Number of pages	6
ISBN (Electronic)	9781728182476
DOIs	https://doi.org/10.1109/IC2IE50715.2020.9274598
Publication status	Published - 15 Sept 2020
Event	3rd International Conference on Computer and Informatics Engineering, IC2IE 2020 - Depok, Indonesia Duration: 15 Sept 2020 → 16 Sept 2020

Publication series

Name	2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020

Conference

Conference	3rd International Conference on Computer and Informatics Engineering, IC2IE 2020
Country/Territory	Indonesia
City	Depok
Period	15/09/20 → 16/09/20

Keywords

actors
business process
business process modelling notation
distribution
ice cream
information system
IT systems
logistics
outbound logistics

Access to Document

10.1109/IC2IE50715.2020.9274598

Cite this

Komala, G. T., & Agus, A. A. (2020). Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia. In I. Hermawan, M. Y. B. Rasyidin, M. Huzaifa, I. Ermis Ismail, A. T. Muharram, A. Mardiyono, N. Marcheeta, D. Kurniawati, A. R. Yuly, & A. A. Suhanda (Eds.), 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020 (pp. 230-235). Article 9274598 (2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/IC2IE50715.2020.9274598

Komala, Glenda Triarta ; Agus, Anna Amalyah. / Information Technology Systems in Supporting Outbound Logistics : Study of Low-End Ice Cream Distribution Business in Indonesia. 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020. editor / Indra Hermawan ; Muhammad Yusuf Bagus Rasyidin ; Malisa Huzaifa ; Iklima Ermis Ismail ; Asep Taufik Muharram ; Anggi Mardiyono ; Noorlela Marcheeta ; Dewi Kurniawati ; Ade Rahma Yuly ; Ariawan Andi Suhanda. Institute of Electrical and Electronics Engineers Inc., 2020. pp. 230-235 (2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020).

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title = "Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia",

abstract = "Ice cream might not be the most favorable snacks for the general public in Indonesia, however the past five years has shown otherwise. This occurrence has encouraged one of the biggest ice cream manufacturing in the country to formulate and implement the new business model for the low-end market-stressing on the efficient and effective outbound logistics of goods. The existence of information systems as well as information technology (IT) systems, are undeniably significant to support the business processes and the actors involved. This research is an implementation of case study and design-based, in which business process modeling is formulated to reach a better understanding of the business processes as well as the actors and IT systems involved. The result shows that every actor has their own specialized IT system to support their activities. Intensive data communication between the systems, in the same time is limited to certain extent, are found to be the important key for the overall business process to be executed efficiently. ",

keywords = "actors, business process, business process modelling notation, distribution, ice cream, information system, IT systems, logistics, outbound logistics",

author = "Komala, {Glenda Triarta} and Agus, {Anna Amalyah}",

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doi = "10.1109/IC2IE50715.2020.9274598",

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publisher = "Institute of Electrical and Electronics Engineers Inc.",

pages = "230--235",

editor = "Indra Hermawan and Rasyidin, {Muhammad Yusuf Bagus} and Malisa Huzaifa and {Ermis Ismail}, Iklima and Muharram, {Asep Taufik} and Anggi Mardiyono and Noorlela Marcheeta and Dewi Kurniawati and Yuly, {Ade Rahma} and Suhanda, {Ariawan Andi}",

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Komala, GT & Agus, AA 2020, Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia. in I Hermawan, MYB Rasyidin, M Huzaifa, I Ermis Ismail, AT Muharram, A Mardiyono, N Marcheeta, D Kurniawati, AR Yuly & AA Suhanda (eds), 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020., 9274598, 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020, Institute of Electrical and Electronics Engineers Inc., pp. 230-235, 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020, Depok, Indonesia, 15/09/20. https://doi.org/10.1109/IC2IE50715.2020.9274598

Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia. / Komala, Glenda Triarta; Agus, Anna Amalyah.
2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020. ed. / Indra Hermawan; Muhammad Yusuf Bagus Rasyidin; Malisa Huzaifa; Iklima Ermis Ismail; Asep Taufik Muharram; Anggi Mardiyono; Noorlela Marcheeta; Dewi Kurniawati; Ade Rahma Yuly; Ariawan Andi Suhanda. Institute of Electrical and Electronics Engineers Inc., 2020. p. 230-235 9274598 (2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T1 - Information Technology Systems in Supporting Outbound Logistics

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AU - Komala, Glenda Triarta

AU - Agus, Anna Amalyah

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N2 - Ice cream might not be the most favorable snacks for the general public in Indonesia, however the past five years has shown otherwise. This occurrence has encouraged one of the biggest ice cream manufacturing in the country to formulate and implement the new business model for the low-end market-stressing on the efficient and effective outbound logistics of goods. The existence of information systems as well as information technology (IT) systems, are undeniably significant to support the business processes and the actors involved. This research is an implementation of case study and design-based, in which business process modeling is formulated to reach a better understanding of the business processes as well as the actors and IT systems involved. The result shows that every actor has their own specialized IT system to support their activities. Intensive data communication between the systems, in the same time is limited to certain extent, are found to be the important key for the overall business process to be executed efficiently.

AB - Ice cream might not be the most favorable snacks for the general public in Indonesia, however the past five years has shown otherwise. This occurrence has encouraged one of the biggest ice cream manufacturing in the country to formulate and implement the new business model for the low-end market-stressing on the efficient and effective outbound logistics of goods. The existence of information systems as well as information technology (IT) systems, are undeniably significant to support the business processes and the actors involved. This research is an implementation of case study and design-based, in which business process modeling is formulated to reach a better understanding of the business processes as well as the actors and IT systems involved. The result shows that every actor has their own specialized IT system to support their activities. Intensive data communication between the systems, in the same time is limited to certain extent, are found to be the important key for the overall business process to be executed efficiently.

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BT - 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020

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A2 - Mardiyono, Anggi

A2 - Marcheeta, Noorlela

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Komala GT, Agus AA. Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia. In Hermawan I, Rasyidin MYB, Huzaifa M, Ermis Ismail I, Muharram AT, Mardiyono A, Marcheeta N, Kurniawati D, Yuly AR, Suhanda AA, editors, 2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020. Institute of Electrical and Electronics Engineers Inc. 2020. p. 230-235. 9274598. (2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020). doi: 10.1109/IC2IE50715.2020.9274598

Information Technology Systems in Supporting Outbound Logistics: Study of Low-End Ice Cream Distribution Business in Indonesia

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Keywords

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