Information system design for organizational design change service in an oil & gas company

In the dynamics of Industry 4.0, organizations face rapid technological changes, strategic capability challenges, increasing market, and competitor demands, so organizational change is unavoidable. Adaptive and responsive organizational design is key in dealing with changes and dynamic operating environment requirements. This study aims to improve the process of organizational design change: the change request process, the change approval process, and the process of monitoring change management activities at an oil and gas company in Indonesia by designing an information system. The data in this study were taken by conducting interviews and reviewing supporting documents. The data collected will be processed using iGrafx software to identify problems. The formulation of potential improvement ideas from identified problems was done using Business Process Reengineering (BPR) Best Practices. The design of the information system was carried out using the System Development Life Cycle (SDLC) method, which produced the result in the form of database design using Entity Relationship Diagram (ERD), system design in the form of Use Case Diagrams and Data Flow Diagrams (DFD), design of system usage flow in the form of activity diagrams, and the system interface design. The information system can help reduce the time needed for the entire organizational design process by 17.1 days because the information system helps to integrate all the actors involved, thereby eliminating the activity of correspondence in communicating which contributes significantly to the overall waiting time.