TY - GEN
T1 - Information-Seeking Behavior of Extroverted and Introverted Students Using Public Transportation in the Metropolitan Area
AU - Prastutiningtyas, Intan Dahayu
AU - Rahmi,
N1 - Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024.
PY - 2024
Y1 - 2024
N2 - Public transportation users have different enthusiasm levels according to the mode of transportation and their personality type, supported by information sources. This study analyzes information-seeking behavior in public transportation with extroverted and introverted personality types. It also investigates the differences in travel modes, sources of information, and travel frequency used by extroverted and introverted students. The research used the quantitative method by distributing questionnaires to 361 students who used public transportation in the last six months. The study results show introverted users are more enthusiastic about planning trips than extroverts. The transportation mode most preferred by introverts and extroverts is KRL Commuter Line (KRL); however, introverted users use KRL more frequently than extroverts. Furthermore, the sources of information and payment methods used by introverted and extroverted students are not the choices offered by public transportation providers. Respondents prefer word-of-mouth sources of information and electronic card payment methods. This study includes advice to public transportation providers on developing information strategies based on their users’ personality types.
AB - Public transportation users have different enthusiasm levels according to the mode of transportation and their personality type, supported by information sources. This study analyzes information-seeking behavior in public transportation with extroverted and introverted personality types. It also investigates the differences in travel modes, sources of information, and travel frequency used by extroverted and introverted students. The research used the quantitative method by distributing questionnaires to 361 students who used public transportation in the last six months. The study results show introverted users are more enthusiastic about planning trips than extroverts. The transportation mode most preferred by introverts and extroverts is KRL Commuter Line (KRL); however, introverted users use KRL more frequently than extroverts. Furthermore, the sources of information and payment methods used by introverted and extroverted students are not the choices offered by public transportation providers. Respondents prefer word-of-mouth sources of information and electronic card payment methods. This study includes advice to public transportation providers on developing information strategies based on their users’ personality types.
KW - Extrovert
KW - Information behavior
KW - Introvert
KW - Myers-briggs type indicator
KW - Public transportation
UR - http://www.scopus.com/inward/record.url?scp=85192211529&partnerID=8YFLogxK
U2 - 10.1007/978-981-99-7886-1_26
DO - 10.1007/978-981-99-7886-1_26
M3 - Conference contribution
AN - SCOPUS:85192211529
SN - 9789819978854
T3 - Lecture Notes in Networks and Systems
SP - 299
EP - 314
BT - Intelligent Sustainable Systems - Selected Papers of WorldS4 2023
A2 - Nagar, Atulya K.
A2 - Jat, Dharm Singh
A2 - Mishra, Durgesh Kumar
A2 - Joshi, Amit
PB - Springer Science and Business Media Deutschland GmbH
T2 - 7th World Conference on Smart Trends in Systems, Security and Sustainability, WorldS4 2023
Y2 - 21 August 2023 through 24 August 2023
ER -
