Information quality assessment for user perception on Indonesia Kreatif web portal

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3 Citations (Scopus)

Abstract

Web portal's capability in information quality (IQ) will determine its success; especially in complying with user's need. On Indonesia Kreatif web portal, poor IQ can be seen by the low number of visitor penetration and engagement. The aims of this research are to identify users' perception of information quality on Indonesia Kreatif web portal and analyze their causative factors. This research was conducted in three phases: First, the dimensions of IQ was synthesized from numerous previous literatures, followed by an IQ assessment, and finalized with a thorough analysis of their causative factors. The results of this research yielded fourteen IQ dimensions. Additionally, the main causative problems include the low quantity and incomplete published information, coupled with a rigid editor team. For those problems, this research proposed the following recommendations: (1) expand information sources (2) complete the information with mandatory fields, and (3) arrange a routine time schedule from drafting to publishing.

Original languageEnglish
Title of host publicationICACSIS 2015 - 2015 International Conference on Advanced Computer Science and Information Systems, Proceedings
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages171-176
Number of pages6
ISBN (Electronic)9781509003624
DOIs
Publication statusPublished - 19 Feb 2016
EventInternational Conference on Advanced Computer Science and Information Systems, ICACSIS 2015 - Depok, Indonesia
Duration: 10 Oct 201511 Oct 2015

Publication series

NameICACSIS 2015 - 2015 International Conference on Advanced Computer Science and Information Systems, Proceedings

Conference

ConferenceInternational Conference on Advanced Computer Science and Information Systems, ICACSIS 2015
Country/TerritoryIndonesia
CityDepok
Period10/10/1511/10/15

Keywords

  • AIM Quality
  • Combined Conceptual Life-Cycle (CC/LC)
  • Gasser-Stvilia
  • information quality
  • web portal

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