TY - JOUR
T1 - Influence of Trust, Perceived Value, and Attitude on Customers’ Repurchase Intention for E-Grocery
AU - Asti, Wilda Paras
AU - Handayani, Putu Wuri
AU - Azzahro, Fatimah
N1 - Funding Information:
This work was supported by the Kementerian Riset Dan Teknologi/Badan Riset dan Inovasi Nasional [Hibah Penelitian Dasar Unggulan Perguruan Tinggi Grant No NKB-078/UN2.RST/HKP.05.00/2021]. We want to convey our gratitude to the Kementerian Riset Dan Teknologi/Badan Riset dan Inovasi Nasional for the Grant Hibah Penelitian Dasar Unggulan Perguruan Tinggi Number NKB-078/UN2.RST/HKP.05.00/2021.
Publisher Copyright:
© 2021 Taylor & Francis.
PY - 2021
Y1 - 2021
N2 - E-grocery users are increasing due to the coronavirus 2019 pandemic. In the first quarter of 2020, the e-grocery business saw a 20% increase in users from before the pandemic. This study, therefore, aims to determine the factors that influence users’ repurchase intentions (RIs) for electronic store (e-grocery) applications. The research results were processed from 427 valid respondents. The data is then analyzed using the Covariance Based Structural Equation Modeling method with the help of AMOS 24 software. The results of data processing and data analysis show that factors that influence users’ RIs for e-grocery applications are trust to e-grocery, perceived value, and attitude. This research can guide e-grocery providers on the development of their applications’ features and services.
AB - E-grocery users are increasing due to the coronavirus 2019 pandemic. In the first quarter of 2020, the e-grocery business saw a 20% increase in users from before the pandemic. This study, therefore, aims to determine the factors that influence users’ repurchase intentions (RIs) for electronic store (e-grocery) applications. The research results were processed from 427 valid respondents. The data is then analyzed using the Covariance Based Structural Equation Modeling method with the help of AMOS 24 software. The results of data processing and data analysis show that factors that influence users’ RIs for e-grocery applications are trust to e-grocery, perceived value, and attitude. This research can guide e-grocery providers on the development of their applications’ features and services.
KW - covid-19
KW - E-grocery
KW - Indonesia
KW - repurchase intention
UR - http://www.scopus.com/inward/record.url?scp=85105891483&partnerID=8YFLogxK
U2 - 10.1080/10454446.2021.1922325
DO - 10.1080/10454446.2021.1922325
M3 - Article
AN - SCOPUS:85105891483
SN - 1045-4446
VL - 27
SP - 157
EP - 171
JO - Journal of Food Products Marketing
JF - Journal of Food Products Marketing
IS - 3
ER -