TY - GEN
T1 - Implication of InsurTech to Implementation IT Decision Domain Perspective
T2 - 6th International Conference on Computing, Engineering, and Design, ICCED 2020
AU - Uyun, Atika
AU - Sekarhati, Dwinanda Kinanti Suci
AU - Amastini, Fitria
AU - Nefiratika, Afifah
AU - Shihab, Muhammad Rifki
AU - Ranti, Benny
N1 - Publisher Copyright:
© 2020 IEEE.
PY - 2020/10/15
Y1 - 2020/10/15
N2 - Today, technology is improving rapidly and transforming insurance business into Insurance Technology (InsurTech). InsurTech is an ecosystem of focused, innovation-based organizations that has the vision to deliver value for clients. PT XYZ is a health insurance company that is changing into InsurTech to provide opportunities focusing on flexibility, effectiveness, and accelerating the automation process of routine activities that are cost-effective and focus on user's experience. With InsurTech, XYZ will be easier to reach end users directly and buying process for customer to be easier and quicker. However, there are still so many challenges for InsurTech based on IT decision domains. XYZ's current CIO has multiple roles such also as Chief Finance Officer (CFO), Chief Support Officer (CSO), and Chief Organization Development Corporate Planning. This gives the difficulty for project's decision making. Besides, XYZ has not IT Steering Committee (ITSC) yet. This make XYZ difficulty on prioritization process, project's budget estimation, and control. This paper will explain the previous InsurTech research as the state-of-The-Art. The results and conclusion is XYZ needs to change and improve its four of IT decision domains, prioritization on all types including prioritization level, and activities related with its employees and senior executives' knowledge, skill, behaviour, and leadership.
AB - Today, technology is improving rapidly and transforming insurance business into Insurance Technology (InsurTech). InsurTech is an ecosystem of focused, innovation-based organizations that has the vision to deliver value for clients. PT XYZ is a health insurance company that is changing into InsurTech to provide opportunities focusing on flexibility, effectiveness, and accelerating the automation process of routine activities that are cost-effective and focus on user's experience. With InsurTech, XYZ will be easier to reach end users directly and buying process for customer to be easier and quicker. However, there are still so many challenges for InsurTech based on IT decision domains. XYZ's current CIO has multiple roles such also as Chief Finance Officer (CFO), Chief Support Officer (CSO), and Chief Organization Development Corporate Planning. This gives the difficulty for project's decision making. Besides, XYZ has not IT Steering Committee (ITSC) yet. This make XYZ difficulty on prioritization process, project's budget estimation, and control. This paper will explain the previous InsurTech research as the state-of-The-Art. The results and conclusion is XYZ needs to change and improve its four of IT decision domains, prioritization on all types including prioritization level, and activities related with its employees and senior executives' knowledge, skill, behaviour, and leadership.
KW - Government Arrangement Matrix
KW - InsurTech
KW - IT Decision Domains
KW - IT Governance
UR - http://www.scopus.com/inward/record.url?scp=85105845040&partnerID=8YFLogxK
U2 - 10.1109/ICCED51276.2020.9415783
DO - 10.1109/ICCED51276.2020.9415783
M3 - Conference contribution
AN - SCOPUS:85105845040
T3 - 6th International Conference on Computing, Engineering, and Design, ICCED 2020
BT - 6th International Conference on Computing, Engineering, and Design, ICCED 2020
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 15 October 2020 through 16 October 2020
ER -