Implementation of Organization Value on Staff’s Performance at Bank Negara Library

This study analyzes the implementation of organization value in Bank Negara Library that impacts the performance of library staff in serving the users. The purpose of this study is to identify how the implementation of Bank Negara's organizational value to the performance of the Bank Negara Library’s staff. This research uses the qualitative approach with the case study method. The data collection techniques are through interviews, observation, and document analysis. The result of the research is the implementation of Bank Negara's strategic values can be seen as its positive impact on the activity of managing the relationship internally among Bank Negara employees. However, in terms of building a relationship between the Bank Negara library's staff and the users, the strategic values are still not fully implemented. The findings show that the implementation of the strategic values of Bank Negara in serving the users needs to be improved, especially in realizing the excellent service to the users. The strategic value of the organization will be embedded in the employees if the value can be applied in daily activities such as a reward for staff who have implemented thevalue in carrying out their duties