Implementation of lean kaizen to reduce waiting time for the Indonesian health social security agency prescription services in hospital pharmacy installation

Keyphrases

• Indonesian 100%
• Waiting Time 100%
• Social Security 100%
• Security Agencies 100%
• Hospital Pharmacy 100%
• Lean-Kaizen 100%
• Concavification 100%
• Depth Interviews 60%
• Plan-do-check-act Cycle 60%
• BPJS Health 40%
• Indonesia 20%
• Ministry of Health 20%
• Human Resources 20%
• Patient Satisfaction 20%
• Human Behavior 20%
• Quality of Care 20%
• Satisfaction with Care 20%
• Waste Types 20%
• IT-based 20%
• Value-added Activities 20%
• Patient Quality 20%
• Continuous Monitoring 20%
• Outpatient Prescription 20%
• Value Stream Mapping 20%
• Pharmaceutical Services 20%
• Operations Research 20%
• Non-value-added Activities 20%
• Outpatient Visits 20%
• Service Standards 20%
• Pharmacy Layout 20%
• State Value 20%
• Practice Schedule 20%
• Pharmacy Services 20%
• Standard Time 20%
• Continuous Evaluation 20%
• Time-lagged Study 20%
• Updating Information 20%
• Number of Prescriptions 20%

Nursing and Health Professions

• Outpatient 100%
• Hospital Pharmacy 100%
• Patient Satisfaction 50%
• Motrin 50%
• System Analysis 50%
• Hospital Department 50%
• Quantitative Approach 50%

Pharmacology, Toxicology and Pharmaceutical Science

• Hospital Pharmacy 100%
• Ibuprofen 50%
• Pharmacy 50%