Implementation of Electronic Prescription the Outpatient Services of the X Hospital: Evaluation of Readiness Factors

The implementation of electronic prescriptions in hospitals has been evaluated to have an impact on patient safety and hospital income. This method of prescription had been implemented in X hospital; however, a previous study found that the frequencies of usage were low. From March to April 2019, this mixed-method study conducted an explanatory sequential method design in X hospital to identify the proportion of physicians used electronic prescription and its contributing factors Quantitative data was used to design questions for an in-depth interview with informants of X hospital. The result showed that only 23% of X hospital physicians used electronic prescriptions, while 58,3% of them used manual prescription and some electronic prescriptions. Physicians who did not use electronic prescriptions at all were counted to be 18,7%. Physicians who did not use electronic prescription would have the potential to cause medical errors and reduction of hospital revenue. It has been found that the system and supporting factors might be not adequate to follow up on the electronic prescription despite its sufficient human resource factors and work environment.