Background: Since 2008, Hospital A began implementing remuneration. However, this system gets the refusal of some parties. Therefore, aims this research was to determine the remuneration policy implementation at the Hospital A Jakarta. Method: The study was conducted with a qualitative approach through in-depth interviews and focus group discussions, each with 10 medical personnel involved. Result: The results of this study indicate that aspects of the environment in general have a positive perception of the organization while the relationship between negative perceptions obtained. Negative perceptions are also found on the organization’s resources and budget allocation accuracy especially bureaucratic commitment is relatively low. Meanwhile, the characteristic aspects and capabilities of implementing agencies received a positive perception. Secondary data showed an increase in financial performance and hospital services after the implementation of the remuneration. Conclusion: Implementation of the remuneration policy in Hospital A goes pretty well with a few flaws that need attention. Therefore, the necessary changes to the paradigm of gradual and continuous work culture of employees, improving the quality and quantity of communication between the organization and management of the employees regarding transparency, optimization remuneration policy dissemination and implementation of monitoring and evaluation on a regular basis with the involvement of all stakeholders.
- Implementation, Policy, Remuneration, Hospital