Impact of Changing Scope and Customer Involvement to Perceived Benefit

Fitri Rachmawati, Bobby Suryajaya, Bob Hardian

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This study explores the connection between changing scope and requirement, project team involvement, and benefit management practices to perceived benefit. Using single case study in a regional software delivery company, it uncovers the practices that influence perceived benefit by evaluating scope management, project team involvement and benefit management. The study used survey and focus group to gather information in the case company and frequency analysis to analyze survey result. The study showed that flexibility to changing scope and requirement impacted perceived benefit positively. Additionally, project team involvement, especially from customer side, impacted changes in scope and requirement. This study shows that practices in accepting change in scope and requirement influence project ability to meet expected benefit.

Original languageEnglish
Title of host publicationProceedings - 2021 4th International Conference on Computer and Informatics Engineering
Subtitle of host publicationIT-Based Digital Industrial Innovation for the Welfare of Society, IC2IE 2021
EditorsIklima Ermis Ismail, Indra Hermawan, Muhammad Yusuf Bagus Rasyidin, Malisa Huzaifa, Asep Taufik Muharram, Noorlela Marcheeta, Dewi Kurniawati, Ade Rahma Yuly, Maria Agustin, Rizki Elisa Nalawati, Dodon Turianto Nugrahadi, Irwan Budiman
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages232-237
Number of pages6
ISBN (Electronic)9781665442886
DOIs
Publication statusPublished - 2021
Event4th International Conference on Computer and Informatics Engineering, IC2IE 2021 - Virutal, Depok, Indonesia
Duration: 14 Sep 2021 → …

Publication series

NameProceedings - 2021 4th International Conference on Computer and Informatics Engineering: IT-Based Digital Industrial Innovation for the Welfare of Society, IC2IE 2021

Conference

Conference4th International Conference on Computer and Informatics Engineering, IC2IE 2021
Country/TerritoryIndonesia
CityVirutal, Depok
Period14/09/21 → …

Keywords

  • benefit management practices
  • Changing scope and requirement
  • perceived benefit
  • project team

Fingerprint

Dive into the research topics of 'Impact of Changing Scope and Customer Involvement to Perceived Benefit'. Together they form a unique fingerprint.

Cite this