Identifying components knowledge management for e-Health (Case study: Mental Hospital, Indonesia)

Siti Rohajawati, Astrid Sugiana, Dana Indra Sensuse, Yudho Giri Sucahyo, Sofian Lusa

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This research was conducted to assist the program of knowledge management (KM) implementation, which aims to improve the quality of services through bureaucratic reform. The main issue of KM implementation is critical success factors (CSF), for researches in Indonesian healthcare organization are still very limited. Therefore, it is needed to identify the components CSF of KM related to Health Information System (HIS) that was declared on Roadmap Action Plan of the Minister of Health to improve public health services through e-Health. The literatures found that are related to KM components are: people, process, technology, culture, content, etc. We focused on components: awareness and commitment, strategy, culture, people, structure, and information technology (IT) into questionnaire instruments. Subsequently, the method of Analytical Hierarchy Process (AHP) used to list priorities, whereas each of it contains sub criteria. The outcome of components priorities will be noted as recommendation policy for government, and further referral for mental hospital in achieving the goals of KM program.

Original languageEnglish
Title of host publicationProceedings of 2014 2nd International Conference on Technology, Informatics, Management, Engineering and Environment, TIME-E 2014
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages200-205
Number of pages6
ISBN (Electronic)9781479948055
DOIs
Publication statusPublished - 1 Jan 2015
Event2014 2nd International Conference on Technology, Informatics, Management, Engineering and Environment, TIME-E 2014 - Bandung, Indonesia
Duration: 19 Aug 201421 Aug 2014

Publication series

NameProceedings of 2014 2nd International Conference on Technology, Informatics, Management, Engineering and Environment, TIME-E 2014

Conference

Conference2014 2nd International Conference on Technology, Informatics, Management, Engineering and Environment, TIME-E 2014
CountryIndonesia
CityBandung
Period19/08/1421/08/14

Keywords

  • analytical hierarchy process
  • e-Health
  • knowledge management

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