Hospital pharmaceutical vendor managed inventory supported by internet of things

M. Dachyar, Rebecca Yolanda

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The pharmaceutical inventory management process adopted by the hospitals are facing challenges in data communication, which implied to excess inventory problems as the leading cause of bad forecast of their lack. This study aims to redesign the information flow and business process in the pharmaceutical inventory management by increasing its efficiency by implementing Vendor Managed Inventory (VMI) supported by the Internet of Things (IoT). Business Process Re-engineering (BPR) and Structured System Development (SSD) as a method used in this study. Four stages of SSD consist of structuring Entity Relationship Diagram (ERD), relational table, use case diagram, and Data Flow Diagram (DFD) for process improvement. This study proposed five improvement scenarios simulated using iGrafx. The best scenario for the hospital to consider in conducting improvement is VMI intervention, IoT technology in the form of QR Code or RFID Tag, and Hospital Management Information System (HMIS) development. The proposed model resulted in pharmaceutical inventory management's time efficiency to 95.64%, which previously took 22.11 days to 7.72 hours.

Original languageEnglish
Title of host publicationProceedings of the 2nd African International Conference on Industrial Engineering and Operations Management, 2020
PublisherIEOM Society
Pages841-852
Number of pages12
ISBN (Print)9781792361234
Publication statusPublished - 2020
Event2nd African International Conference on Industrial Engineering and Operations Management, IEOM 2020 - Harare, Zimbabwe
Duration: 7 Dec 202010 Dec 2020

Publication series

NameProceedings of the International Conference on Industrial Engineering and Operations Management
Volume59
ISSN (Electronic)2169-8767

Conference

Conference2nd African International Conference on Industrial Engineering and Operations Management, IEOM 2020
CountryZimbabwe
CityHarare
Period7/12/2010/12/20

Keywords

  • Business Process Reengineering
  • Hospital Information System
  • Internet of Things
  • Inventory Management
  • Vendor Managed Inventory

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