Henderson's approach in nursing discharge planning to improve patient satisfaction

Dyah Fitri Wulandari; Rr Tutik Sri Hariyati; Kuntarti Kuntarti

doi:10.1016/j.enfcli.2020.12.016

Henderson's approach in nursing discharge planning to improve patient satisfaction

Dyah Fitri Wulandari, Rr Tutik Sri Hariyati, Kuntarti Kuntarti

Research output: Contribution to journal › Article › peer-review

Abstract

The purpose of this study was to identify the effect of discharge planning management intervention on patient satisfaction and the role of nurses at the hospital. This study was a quasi-experimental study with 92 respondents. The intervention group was given a discharge planning management intervention by adding Blaylock Risk Assessment Screening Score (BRASS) and the control group was given discharge planning according to what was done in the hospital. Both groups measured patient satisfaction and role of nurses before and after the intervention. The results showed that discharge planning management intervention in the intervention group increasing patient satisfaction at the hospital (p = 0.002) and the role of nurses especially in fulfilling 14 basic needs of humans (Henderson's Approach). Discharge Planning Management Intervention effectively increases patient satisfaction and the role of nurses.

Original language	English
Pages (from-to)	S170-S174
Journal	Enfermeria Clinica
Volume	31
DOIs	https://doi.org/10.1016/j.enfcli.2020.12.016
Publication status	Published - Apr 2021

Keywords

BRASS
Discharge planning management intervention
Patient satisfaction
Role of nurses

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10.1016/j.enfcli.2020.12.016

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title = "Henderson's approach in nursing discharge planning to improve patient satisfaction",

abstract = "The purpose of this study was to identify the effect of discharge planning management intervention on patient satisfaction and the role of nurses at the hospital. This study was a quasi-experimental study with 92 respondents. The intervention group was given a discharge planning management intervention by adding Blaylock Risk Assessment Screening Score (BRASS) and the control group was given discharge planning according to what was done in the hospital. Both groups measured patient satisfaction and role of nurses before and after the intervention. The results showed that discharge planning management intervention in the intervention group increasing patient satisfaction at the hospital (p = 0.002) and the role of nurses especially in fulfilling 14 basic needs of humans (Henderson's Approach). Discharge Planning Management Intervention effectively increases patient satisfaction and the role of nurses.",

keywords = "BRASS, Discharge planning management intervention, Patient satisfaction, Role of nurses",

author = "Wulandari, {Dyah Fitri} and {Sri Hariyati}, {Rr Tutik} and Kuntarti Kuntarti",

note = "Funding Information: This work is supported by Hibah PITTA B 2019 funded by DRPM Universitas Indonesia No. NKB-0498/UN2.R3.1/HKP.05.00/2019 . We would like to thank the NSNS team at the University of Newcastle for their permission to use the NSNS questionnaire in this study and to Ann Blaylock for her permission to use BRASS. Publisher Copyright: {\textcopyright} 2020",

year = "2021",

month = apr,

doi = "10.1016/j.enfcli.2020.12.016",

language = "English",

volume = "31",

pages = "S170--S174",

journal = "Enfermeria Clinica",

issn = "1130-8621",

publisher = "Ediciones Doyma, S.L.",

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T1 - Henderson's approach in nursing discharge planning to improve patient satisfaction

AU - Wulandari, Dyah Fitri

AU - Sri Hariyati, Rr Tutik

AU - Kuntarti, Kuntarti

N1 - Funding Information: This work is supported by Hibah PITTA B 2019 funded by DRPM Universitas Indonesia No. NKB-0498/UN2.R3.1/HKP.05.00/2019 . We would like to thank the NSNS team at the University of Newcastle for their permission to use the NSNS questionnaire in this study and to Ann Blaylock for her permission to use BRASS. Publisher Copyright: © 2020

PY - 2021/4

Y1 - 2021/4

N2 - The purpose of this study was to identify the effect of discharge planning management intervention on patient satisfaction and the role of nurses at the hospital. This study was a quasi-experimental study with 92 respondents. The intervention group was given a discharge planning management intervention by adding Blaylock Risk Assessment Screening Score (BRASS) and the control group was given discharge planning according to what was done in the hospital. Both groups measured patient satisfaction and role of nurses before and after the intervention. The results showed that discharge planning management intervention in the intervention group increasing patient satisfaction at the hospital (p = 0.002) and the role of nurses especially in fulfilling 14 basic needs of humans (Henderson's Approach). Discharge Planning Management Intervention effectively increases patient satisfaction and the role of nurses.

AB - The purpose of this study was to identify the effect of discharge planning management intervention on patient satisfaction and the role of nurses at the hospital. This study was a quasi-experimental study with 92 respondents. The intervention group was given a discharge planning management intervention by adding Blaylock Risk Assessment Screening Score (BRASS) and the control group was given discharge planning according to what was done in the hospital. Both groups measured patient satisfaction and role of nurses before and after the intervention. The results showed that discharge planning management intervention in the intervention group increasing patient satisfaction at the hospital (p = 0.002) and the role of nurses especially in fulfilling 14 basic needs of humans (Henderson's Approach). Discharge Planning Management Intervention effectively increases patient satisfaction and the role of nurses.

KW - BRASS

KW - Discharge planning management intervention

KW - Patient satisfaction

KW - Role of nurses

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DO - 10.1016/j.enfcli.2020.12.016

M3 - Article

C2 - 33849156

AN - SCOPUS:85104158446

SN - 1130-8621

VL - 31

SP - S170-S174

JO - Enfermeria Clinica

JF - Enfermeria Clinica

ER -

Henderson's approach in nursing discharge planning to improve patient satisfaction

Abstract

Keywords

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