Government knowledge management system analysis: A case study at Badan Kepegawaian Negara

Elin Cahyaningsih, Sofiyanti Indriasari, Pinkie Anggia, Dana Indra Sensuse, Wahyu Catur Wibowo

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

Knowledge management as people approach in information system is used to develop Knowledge Management System (KMS). KMS can be defined by aligning knowledge management process in organization. Analytical approaches to determine KMS are identifying knowledge management process, transferring knowledge management mechanism and applying knowledge management technologies for each finding indicator in governmental environment. This research is conducted using literature study and survey at Badan Kepegawaian Negara's head office and branches. Literature study determines analysis method for KMS. Survey is conducted by distributing questionnaire to civil servant at Badan Kepegawaian Negara. Quantitative method is used for analyzing survey result using SPSS 21. Research shows the list of KMS priorities that are required for government; such as chat group, tutorial of best practice model, expert locater system, knowledge database and help desk to support organizational activities and service.

Original languageEnglish
Title of host publicationProceedings - ICACSIS 2014
Subtitle of host publication2014 International Conference on Advanced Computer Science and Information Systems
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages67-73
Number of pages7
ISBN (Electronic)9781479980758
DOIs
Publication statusPublished - 23 Mar 2014
Event2014 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2014 - Jakarta, Indonesia
Duration: 18 Oct 201419 Oct 2014

Publication series

NameProceedings - ICACSIS 2014: 2014 International Conference on Advanced Computer Science and Information Systems

Conference

Conference2014 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2014
CountryIndonesia
CityJakarta
Period18/10/1419/10/14

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