TY - GEN
T1 - Gamification in e-Govemment
T2 - 4th International Conference on Informatics and Computing, ICIC 2019
AU - Purwandari, Betty
AU - Hermawan Sutoyo, Mochammad Arief
AU - Mishbah, Muhammad
AU - Dzulfikar, Muhammad Fadhil
PY - 2019/10
Y1 - 2019/10
N2 - Previous studies indicate that gamification in e- government potentially increases social interactions between citizens and government. As a result, it can lead to more active participation of citizens in government programs. However, there are many cases of e-government that are lack of citizens' involvement. To address this problem, a Systematic Literature Review (SLR) with Kitchenham method on gamification in e- government was employed. It analyzed lesson learned from gamification in e-government, which was implemented in 8 countries in Asia, Europe, America and Australia. The results show that citizens prefer accepting rewards such as money, better feeling, digital badges, and certificates of appreciation to take part in e-government. These findings become inputs for further study to develop a protype of gamification for e- government in Indonesia.
AB - Previous studies indicate that gamification in e- government potentially increases social interactions between citizens and government. As a result, it can lead to more active participation of citizens in government programs. However, there are many cases of e-government that are lack of citizens' involvement. To address this problem, a Systematic Literature Review (SLR) with Kitchenham method on gamification in e- government was employed. It analyzed lesson learned from gamification in e-government, which was implemented in 8 countries in Asia, Europe, America and Australia. The results show that citizens prefer accepting rewards such as money, better feeling, digital badges, and certificates of appreciation to take part in e-government. These findings become inputs for further study to develop a protype of gamification for e- government in Indonesia.
KW - citizens' participation
KW - e-government
KW - gamification
KW - systematic literature review
UR - http://www.scopus.com/inward/record.url?scp=85081064775&partnerID=8YFLogxK
U2 - 10.1109/ICIC47613.2019.8985769
DO - 10.1109/ICIC47613.2019.8985769
M3 - Conference contribution
T3 - Proceedings of 2019 4th International Conference on Informatics and Computing, ICIC 2019
BT - Proceedings of 2019 4th International Conference on Informatics and Computing, ICIC 2019
PB - Institute of Electrical and Electronics Engineers Inc.
Y2 - 23 October 2019 through 24 October 2019
ER -