Formulating implementation strategy for enterprise content management system using soft system methodology: A case of a marine logistics company in Indonesia

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Citations (Scopus)

Abstract

PT XYZ, which is formed in mid-2013, is responsible for the five business units in marine logistics services. The company wants to have good governance and standardized documents according to the needs of each management system used in the corresponding business unit. However, the different types, characteristics and processes of the business units and the lack of Enterprise Content Management (ECM) acceptance drives the initiative to propose a strategy for ECM implementation. This study uses Soft System Methodology (SSM) approach in ECM implementation strategy combined with supporting theories namely content maturity models and content audit. This research resulted in 24 activities derived from the 14 major activities in the conceptual model. These 24 activities are transformed into ECM implementation strategy. This implementation strategy can be used as the baseline for PT XYZ to pursue its ECM implementation until the end of 2015.

Original languageEnglish
Title of host publicationICACSIS 2015 - 2015 International Conference on Advanced Computer Science and Information Systems, Proceedings
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages85-90
Number of pages6
ISBN (Electronic)9781509003624
DOIs
Publication statusPublished - 19 Feb 2016
EventInternational Conference on Advanced Computer Science and Information Systems, ICACSIS 2015 - Depok, Indonesia
Duration: 10 Oct 201511 Oct 2015

Publication series

NameICACSIS 2015 - 2015 International Conference on Advanced Computer Science and Information Systems, Proceedings

Conference

ConferenceInternational Conference on Advanced Computer Science and Information Systems, ICACSIS 2015
Country/TerritoryIndonesia
CityDepok
Period10/10/1511/10/15

Keywords

  • enterprise content management system
  • logistics
  • management system
  • marine
  • Soft system methodology
  • strategy

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