@inproceedings{f34c697c3cdb448080d599348a09e50b,
title = "Factors influencing citizen's intention to participate electronically: The perspectives of social cognitive theory and e-government service quality",
abstract = "Although many countries have developed e-participation system, their citizen's participation levels are still not good. Thus, this paper aims to further explore the drivers behind citizen's decision to engage in participation on the internet, by validating the use of Social Cognitive Theory and combining it with E-government Service Quality theory as its environment factor. Research data are gathered from 410 respondents by using survey method analyzed with Partial Least Square - Structural Equation Modelling (PLS-SEM). The results show that the most significant factor behind citizen's intention to participate online is participation self efficacy. Furthermore, outcome expectation performance and personal are also proven to be one of drivers. Meanwhile, those cognitive factors (participation self-efficacy and outcome expectations) are positively affected by service quality of e-government.",
keywords = "SEM, Social Cognitive Theory, e-government service quality, e-participation, intention to participate",
author = "Khoirunnida and Hidayanto, {A. Nizar} and Betty Purwandari and Dona Kartika and Meidi Kosandi",
note = "Publisher Copyright: {\textcopyright} 2017 IEEE.; 9th International Conference on Advanced Computer Science and Information Systems, ICACSIS 2017 ; Conference date: 28-10-2017 Through 29-10-2017",
year = "2017",
month = jul,
day = "2",
doi = "10.1109/ICACSIS.2017.8355028",
language = "English",
series = "2017 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2017",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
pages = "166--171",
booktitle = "2017 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2017",
address = "United States",
}