The level of elearning utilization varies across educational institutions according to the readiness of their stakeholders. This study analyzes the factors that influence the acceptance and use of elearning by users at STIKes XYZ, a college of health sciences in Indonesia. This study uses both quantitative and qualitative approaches. The theory of acceptance and use of technology (UTAUT) was used in this study with several variables that have been customized for the study. Quantitative data collection was carried out using an online questionnaire. The respondents of this questionnaire were students and lecturers at STIKes XYZ. The quantitative data analysis used Partial Least Square Structural Equation Modelling (PLS-SEM) with the help of smartPLS tools and revealed that habit, hedonic motivation, and information quality have a significant influence on the user’s intention to use the elearning system. Also, habit and behavioral intention affect the actual use of elearning systems. The qualitative data analysis used open coding, and the results were grouped into 28 labels and ten categories that influenced user acceptance of elearning. These results were used to deepen the analysis of the quantitative findings. There are five recommendations presented in this paper to increase the acceptance of elearning systems.
- Higher education