TY - GEN
T1 - Factors affecting knowledge sharing and knowledge utilization behavior in an Indonesian airline company
AU - Shihab, Muhammad Rifki
AU - Anggoro, Wahyu Budi
AU - Hidayanto, Achmad Nizar
N1 - Publisher Copyright:
© 2016 IEEE.
PY - 2017/4/19
Y1 - 2017/4/19
N2 - In recent years, knowledge is considered to be a valued and important asset within an organization. However, knowledge sharing in many organizations is deemed a challenge and an obstacle to overcome. This research was prepared to explore the predecessors that influence knowledge sharing and knowledge utilization behavior. The underlying research model was developed using Social Cognitive Theory alongside with Information System Success Model. A total of 108 samples were obtained from the employees of a leading airline company in Indonesia, who use Knowledge Management System exhaustively. Data was analyzed using Partial Least Square Structural Equational Modeling, aided with SmartPLS 2.0 software. The results of this study denote that enjoyment in helping others, interpersonal trust, norm of reciprocity, top management support, and system quality, to be factors that influence knowledge sharing behavior. Finally, research results also indicate that knowledge contributing and collecting behaviors concertedly influence knowledge utilization.
AB - In recent years, knowledge is considered to be a valued and important asset within an organization. However, knowledge sharing in many organizations is deemed a challenge and an obstacle to overcome. This research was prepared to explore the predecessors that influence knowledge sharing and knowledge utilization behavior. The underlying research model was developed using Social Cognitive Theory alongside with Information System Success Model. A total of 108 samples were obtained from the employees of a leading airline company in Indonesia, who use Knowledge Management System exhaustively. Data was analyzed using Partial Least Square Structural Equational Modeling, aided with SmartPLS 2.0 software. The results of this study denote that enjoyment in helping others, interpersonal trust, norm of reciprocity, top management support, and system quality, to be factors that influence knowledge sharing behavior. Finally, research results also indicate that knowledge contributing and collecting behaviors concertedly influence knowledge utilization.
KW - Information System Success Model
KW - Knowledge
KW - Knowledge collection
KW - Knowledge contribution
KW - Knowledge sharing
KW - Knowledge utilization
KW - PLS
KW - Partial Least Square
KW - SEM
KW - Social Cognitive Theory
KW - Structural Equational Modeling
UR - http://www.scopus.com/inward/record.url?scp=85019250441&partnerID=8YFLogxK
U2 - 10.1109/IAC.2016.7905694
DO - 10.1109/IAC.2016.7905694
M3 - Conference contribution
AN - SCOPUS:85019250441
T3 - 2016 International Conference on Informatics and Computing, ICIC 2016
SP - 84
EP - 89
BT - 2016 International Conference on Informatics and Computing, ICIC 2016
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 1st International Conference on Informatics and Computing, ICIC 2016
Y2 - 28 October 2016 through 29 October 2016
ER -