Evaluation on people aspect in knowledge management system implementation: A case study of Bank Indonesia

Handre Duriana, Ida Ayu Trisnanty, Putu Wuri Handayani

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

Knowledge Management (KM) becomes the tools for gaining the competitive advantages. But, its implementation cannot be confirmed giving any significant impact to the organization. This research is aimed to evaluate the impact of Knowledge Management System (KMS) implementation toward system administrator, the active user of the KMS in Bank Indonesia. This research is also aimed to determine the capability maturity level of the KM. This research is measured based on employee's responses to a questionnaires based on KM capability maturity indicators designed by Elmi Achelia. Then the question is categorized in three-dimensional effects, namely employee learning, employee adaptability, and employee job satisfaction. Recapitulation data is processed using partial least square approach using SmartPLS tools. Later, the data is used to calculate weights to determine the maturity level of the organization. As a result, the implementation is proven to give significant impact on the tree dimensions. In addition, based on the research results, Bank Indonesia has evaluated its capability maturity of KM and it stands on level 1.

Original languageEnglish
Title of host publicationProceedings - ICACSIS 2014
Subtitle of host publication2014 International Conference on Advanced Computer Science and Information Systems
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages57-65
Number of pages9
ISBN (Electronic)9781479980758
DOIs
Publication statusPublished - 23 Mar 2014
Event2014 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2014 - Jakarta, Indonesia
Duration: 18 Oct 201419 Oct 2014

Publication series

NameProceedings - ICACSIS 2014: 2014 International Conference on Advanced Computer Science and Information Systems

Conference

Conference2014 International Conference on Advanced Computer Science and Information Systems, ICACSIS 2014
Country/TerritoryIndonesia
CityJakarta
Period18/10/1419/10/14

Keywords

  • knowledge management
  • maturity level model
  • partial least square

Fingerprint

Dive into the research topics of 'Evaluation on people aspect in knowledge management system implementation: A case study of Bank Indonesia'. Together they form a unique fingerprint.

Cite this