Abstract
Most of the e-Government projects facing problem in integration with external services, hence there is a lack of collaboration and exchange information among different public administration e-services. Directorate General of Tax (DGT) has developed many electronic services, but until today the interoperability maturity level of that services never been assessed. Interoperability Maturity Model (IMM) is a methodology to get insight and evaluate interoperability maturity of public service based on a set of defined attribute and maturity stage. We used IMM as the methodology for interoperability maturity evaluation in this research because it is the most recent, has a complete attribute for each interoperability layer, open resources and has been used in Europe's interoperability improvement program. According to the assessment, DGT's Interoperability maturity is in level 3 for overall areas. In other words, DGT electronic services are at an essential stage. The main component of interoperability best practice has implemented in DGT's electronic services.
| Original language | English |
|---|---|
| Pages (from-to) | 543-551 |
| Number of pages | 9 |
| Journal | Procedia Computer Science |
| Volume | 157 |
| DOIs | |
| Publication status | Published - 1 Jan 2019 |
| Event | 4th International Conference on Computer Science and Computational Intelligence, ICCSCI 2019 - Yogyakarta, Indonesia Duration: 12 Sept 2019 → 13 Sept 2019 |
Keywords
- Evaluation
- Interoperability
- Maturity
- Model