EVALUATION OF INFORMATION TECHNOLOGY GOVERNANCE USING THE COBIT 5 FRAMEWORK IN THE POLICE OF THE REPUBLIC OF INDONESIA (POLRI)

This evaluation research discusses how information technology governance in the Indonesian National Police (POLRI) uses the COBIT 5 model approach. This study aims to determine the extent to which the management and utilization of IT in improving its services in POLRI and recommends policy proposals for effective and efficient IT management using the COBIT 5 model. Data collection was carried out using interviews, questionnaires, and observation methods. The results of data processing that are adjusted to the COBIT 5 domain will be used to evaluate inter-domain capability. The results show that the EDM04 (Ensure Resource Optimization), APO01 (Manage the IT Management Framework), and APO04 (Manage Innovation) domains meet the requirements of the COBIT 5 model but still need to be imprjoved.