Evaluation of Filling in the Hospital Laboratory Critical Value Report: The Collaborative Role of Laboratory Personnel and Nurses

Elsa Roselina, Intan Putri

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


This paper focused on the evaluation of filling in the hospital laboratory critical value report. This research used mix methods, which is conducted in March and April 2019 at the "Z" hospital in the quality, laboratory and nursing units. Quantitative data were taken from secondary data (laboratory critical value reports in January and February 2019) and qualitative data sourced from in-depth interviews with 3 laboratory personnel and 3 nurses. The research findings showed that reports on the results of laboratory critical values cannot be completed, which is 29.5% (in January 2019) and 14.3% (in February 2019). The critical laboratory response time was not up to standard, which is 71.0% (in January 2019) and 66.7% (in February 2019). The achievement of the critical value reporting standard in January and February 2019 was 23.0%. The results of in-depth interviews showed that obstacles in reporting were SOP, negligence in filling out, communication with doctors and the role of nurse collaboration with laboratory staff. Collaboration between nurses and laboratory staff and revision of the SOP for reporting laboratory critical values are needed in filling out laboratory critical value reports.
Original languageEnglish
Title of host publicationProceedings of the 1st International Conference on Health - ICOH
Number of pages6
ISBN (Electronic)978-989-758-454-1
Publication statusPublished - 2020
Event1st International Conference of Health: Improving Quality of Care and Equity in Health - Universitas Esa Unggul, Jakarta, Indonesia
Duration: 14 Oct 201915 Oct 2019

Publication series

NameProceedings of the 1st International Conference on Health, ICOH 2019


Conference1st International Conference of Health
Abbreviated titleICOH


  • Laboratory Critical Value
  • Laboratory Personnel
  • Nurse
  • Collaboration
  • Hospital


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