Emerging Knowledge Management Practice for Participative Govemment

Dana Indra Sensuse, Hafizh Rafizal Adnan

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Interaction between the government and the citizen is essential to improve public service and promote government openness. Knowledge resulted from e-participation initiatives is an asset for a government institution, especially to enable innovation. However, integrative study about knowledge management (KM) to support e-participation is currently lacking in the literature. Therefore, this study aimed to identify the state of the art of emerging knowledge management solution for participative government. The present study employed the Kitchenham method to explore literature related to knowledge management in the e-participation context. There were seventeen articles included in this study. Several alternatives to KM application, mechanism, and impacts were identified in this study. The findings of this study are expected to be a reference for further innovation in knowledge management, especially to optimize the potential of a combination of expert and public knowledge to enhance public service quality.

Original languageEnglish
Title of host publication2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020
EditorsIndra Hermawan, Muhammad Yusuf Bagus Rasyidin, Malisa Huzaifa, Iklima Ermis Ismail, Asep Taufik Muharram, Anggi Mardiyono, Noorlela Marcheeta, Dewi Kurniawati, Ade Rahma Yuly, Ariawan Andi Suhanda
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages255-260
Number of pages6
ISBN (Electronic)9781728182476
DOIs
Publication statusPublished - 15 Sep 2020
Event3rd International Conference on Computer and Informatics Engineering, IC2IE 2020 - Depok, Indonesia
Duration: 15 Sep 202016 Sep 2020

Publication series

Name2020 3rd International Conference on Computer and Informatics Engineering, IC2IE 2020

Conference

Conference3rd International Conference on Computer and Informatics Engineering, IC2IE 2020
Country/TerritoryIndonesia
CityDepok
Period15/09/2016/09/20

Keywords

  • e-participation
  • km impact
  • km system
  • knowledge management

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