Effects of the residential built environment on remote work productivity and satisfaction during COVID-19 lockdowns: An analysis of workers’ perceptions

Aidana Tleuken; Ali Turkyilmaz; Magzhan Sovetbek; Serdar Durdyev; Mert Guney; Galym Tokazhanov; Lukasz Wiechetek; Zbigniew Pastuszak; Anca Draghici; Maria Elena Boatca; Valerij Dermol; Nada Trunk; Serik Tokbolat; Tamar Dolidze; Lin Yola; Egemen Avcu; Jong Kim; Ferhat Karaca

doi:10.1016/j.buildenv.2022.109234

Effects of the residential built environment on remote work productivity and satisfaction during COVID-19 lockdowns: An analysis of workers’ perceptions

Aidana Tleuken, Ali Turkyilmaz, Magzhan Sovetbek, Serdar Durdyev, Mert Guney, Galym Tokazhanov, Lukasz Wiechetek, Zbigniew Pastuszak, Anca Draghici, Maria Elena Boatca, Valerij Dermol, Nada Trunk, Serik Tokbolat, Tamar Dolidze, Lin Yola, Egemen Avcu, Jong Kim, Ferhat Karaca

School of Strategic and Global Studies

Research output: Contribution to journal › Article › peer-review

26 Citations (Scopus)

Abstract

COVID-19 pandemic has forced people to stay home and switch to the remote working mode, which – reportedly - affect job satisfaction and productivity. The present study investigates the relationship between the residential environment and worker's job satisfaction and productivity in the remote working mode during the COVID-19 pandemic. A hypothetical structural equation model (SEM) of the influencing factors is constructed based on a literature review and experts' opinions. A survey-based respondents' opinions (n = 2276) were then used to test and analyze the model. The model results reveal that a residential built environment has an indirect effect on both remote work satisfaction and productivity. However, among all the factors, comfortable space (separate space and ergonomic furniture) is found to be the most important. This study presents the importance of adopting a residential built environment to respond to a crisis like a pandemic in achieving the desired comfort level of remote work. Although this study provides a holistic approach, it also proposes a base for the future country-specific analysis by providing some possible countries' differences.

Original language	English
Article number	109234
Journal	Building and Environment
Volume	219
DOIs	https://doi.org/10.1016/j.buildenv.2022.109234
Publication status	Published - 1 Jul 2022

Keywords

Job satisfaction
Pandemic
Productivity
Remote work
Structural equation model (SEM)
Teleworking

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10.1016/j.buildenv.2022.109234

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Tleuken, A., Turkyilmaz, A., Sovetbek, M., Durdyev, S., Guney, M., Tokazhanov, G., Wiechetek, L., Pastuszak, Z., Draghici, A., Boatca, M. E., Dermol, V., Trunk, N., Tokbolat, S., Dolidze, T., Yola, L., Avcu, E., Kim, J., & Karaca, F. (2022). Effects of the residential built environment on remote work productivity and satisfaction during COVID-19 lockdowns: An analysis of workers’ perceptions. Building and Environment, 219, Article 109234. https://doi.org/10.1016/j.buildenv.2022.109234

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title = "Effects of the residential built environment on remote work productivity and satisfaction during COVID-19 lockdowns: An analysis of workers{\textquoteright} perceptions",

abstract = "COVID-19 pandemic has forced people to stay home and switch to the remote working mode, which – reportedly - affect job satisfaction and productivity. The present study investigates the relationship between the residential environment and worker's job satisfaction and productivity in the remote working mode during the COVID-19 pandemic. A hypothetical structural equation model (SEM) of the influencing factors is constructed based on a literature review and experts' opinions. A survey-based respondents' opinions (n = 2276) were then used to test and analyze the model. The model results reveal that a residential built environment has an indirect effect on both remote work satisfaction and productivity. However, among all the factors, comfortable space (separate space and ergonomic furniture) is found to be the most important. This study presents the importance of adopting a residential built environment to respond to a crisis like a pandemic in achieving the desired comfort level of remote work. Although this study provides a holistic approach, it also proposes a base for the future country-specific analysis by providing some possible countries' differences.",

keywords = "Job satisfaction, Pandemic, Productivity, Remote work, Structural equation model (SEM), Teleworking",

author = "Aidana Tleuken and Ali Turkyilmaz and Magzhan Sovetbek and Serdar Durdyev and Mert Guney and Galym Tokazhanov and Lukasz Wiechetek and Zbigniew Pastuszak and Anca Draghici and Boatca, {Maria Elena} and Valerij Dermol and Nada Trunk and Serik Tokbolat and Tamar Dolidze and Lin Yola and Egemen Avcu and Jong Kim and Ferhat Karaca",

note = "Funding Information: The authors acknowledge the financial support from the Nazarbayev University Faculty Development Competitive Research Grant Program (Funder Project Reference: 280720FD1904). Publisher Copyright: {\textcopyright} 2022 Elsevier Ltd",

year = "2022",

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doi = "10.1016/j.buildenv.2022.109234",

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Tleuken, A, Turkyilmaz, A, Sovetbek, M, Durdyev, S, Guney, M, Tokazhanov, G, Wiechetek, L, Pastuszak, Z, Draghici, A, Boatca, ME, Dermol, V, Trunk, N, Tokbolat, S, Dolidze, T, Yola, L, Avcu, E, Kim, J & Karaca, F 2022, 'Effects of the residential built environment on remote work productivity and satisfaction during COVID-19 lockdowns: An analysis of workers’ perceptions', Building and Environment, vol. 219, 109234. https://doi.org/10.1016/j.buildenv.2022.109234

TY - JOUR

T1 - Effects of the residential built environment on remote work productivity and satisfaction during COVID-19 lockdowns

T2 - An analysis of workers’ perceptions

AU - Tleuken, Aidana

AU - Turkyilmaz, Ali

AU - Sovetbek, Magzhan

AU - Durdyev, Serdar

AU - Guney, Mert

AU - Tokazhanov, Galym

AU - Wiechetek, Lukasz

AU - Pastuszak, Zbigniew

AU - Draghici, Anca

AU - Boatca, Maria Elena

AU - Dermol, Valerij

AU - Trunk, Nada

AU - Tokbolat, Serik

AU - Dolidze, Tamar

AU - Yola, Lin

AU - Avcu, Egemen

AU - Kim, Jong

AU - Karaca, Ferhat

N1 - Funding Information: The authors acknowledge the financial support from the Nazarbayev University Faculty Development Competitive Research Grant Program (Funder Project Reference: 280720FD1904). Publisher Copyright: © 2022 Elsevier Ltd

PY - 2022/7/1

Y1 - 2022/7/1

N2 - COVID-19 pandemic has forced people to stay home and switch to the remote working mode, which – reportedly - affect job satisfaction and productivity. The present study investigates the relationship between the residential environment and worker's job satisfaction and productivity in the remote working mode during the COVID-19 pandemic. A hypothetical structural equation model (SEM) of the influencing factors is constructed based on a literature review and experts' opinions. A survey-based respondents' opinions (n = 2276) were then used to test and analyze the model. The model results reveal that a residential built environment has an indirect effect on both remote work satisfaction and productivity. However, among all the factors, comfortable space (separate space and ergonomic furniture) is found to be the most important. This study presents the importance of adopting a residential built environment to respond to a crisis like a pandemic in achieving the desired comfort level of remote work. Although this study provides a holistic approach, it also proposes a base for the future country-specific analysis by providing some possible countries' differences.

AB - COVID-19 pandemic has forced people to stay home and switch to the remote working mode, which – reportedly - affect job satisfaction and productivity. The present study investigates the relationship between the residential environment and worker's job satisfaction and productivity in the remote working mode during the COVID-19 pandemic. A hypothetical structural equation model (SEM) of the influencing factors is constructed based on a literature review and experts' opinions. A survey-based respondents' opinions (n = 2276) were then used to test and analyze the model. The model results reveal that a residential built environment has an indirect effect on both remote work satisfaction and productivity. However, among all the factors, comfortable space (separate space and ergonomic furniture) is found to be the most important. This study presents the importance of adopting a residential built environment to respond to a crisis like a pandemic in achieving the desired comfort level of remote work. Although this study provides a holistic approach, it also proposes a base for the future country-specific analysis by providing some possible countries' differences.

KW - Job satisfaction

KW - Pandemic

KW - Productivity

KW - Remote work

KW - Structural equation model (SEM)

KW - Teleworking

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U2 - 10.1016/j.buildenv.2022.109234

DO - 10.1016/j.buildenv.2022.109234

M3 - Article

AN - SCOPUS:85131406410

SN - 0360-1323

VL - 219

JO - Building and Environment

JF - Building and Environment

M1 - 109234

ER -

Effects of the residential built environment on remote work productivity and satisfaction during COVID-19 lockdowns: An analysis of workers’ perceptions

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Keywords

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