@inproceedings{8fa9ea960dac416ca27144bf7f13e019,
title = "Effect of Nursing Satisfaction Level on Service Quality at Inpatient Installation in X Hospital",
abstract = "A hospital{\textquoteright}s success is determined not only by its profitability but also by patient and provider satisfaction. Provider satisfaction affects the quality of patient services. In a hospital setting, nurses have the most hours of contact with the patient as nurses are on call 24 hours a day. For this reason, the role of nurses is particularly important in determining patient satisfaction and in making a hospital successful and competitive. The aim of this study is to examine the relationship between level of nursing satisfaction and quality of nursing services using questionnaires.",
keywords = "service quality, performance, nurse satisfaction, hospital",
author = "Nur Fadilah and Santoso, {Radityo Kusumo}",
year = "2020",
month = apr,
day = "3",
doi = "10.2991/assehr.k.200331.156",
language = "English",
volume = "426",
series = "Advances in Social Science, Education and Humanities Research",
publisher = "Atlantis Press",
pages = "294--298",
booktitle = "Proceedings of The 3rd International Conference on Vocational Higher Education (ICVHE 2018)",
address = "Netherlands",
note = "3rd International Conference on Vocational Higher Education (ICVHE 2018) : “Understanding Digital World. From Theory to Practices.” ; Conference date: 02-08-2018 Through 04-08-2018",
}